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Pedro Leal
Pedro Leal at Santa Monica Maserati Alfa Romeo
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Pedro Leal | Page 2

Service Advisor

Santa Monica Maserati Alfa Romeo

1820 Santa Monica Boulevard
Santa Monica, CA 90404

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4.8
307 Reviews
4.8

307 Reviews

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307 Reviews of Pedro Leal

April 25, 2023

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The staff were professional and friendly. My service advisor Mr Pedro Leal was polite and explained everything in detail. I had a wonderful experience and would recommend Santa Monica Maserat More

by pjavaherbin
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal

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Apr 26, 2023

Santa Monica Maserati Alfa Romeo responded

Thanks for sharing about your experience with Santa Monica Maserati Alfa Romeo. We appreciate your business and hope to see you again soon!

April 23, 2023

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Pedro was helpful and friendly. Dealership website has many issues, sign in not working, emails for password reset not sending, chat support saying they’ll make appointments als More

by Anthony
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Yes
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Apr 24, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you, Anthony, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 18, 2023

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I asked for one simple thing which was to fix everything that would eliminate all lights on the dashboard & after paying over 2k I pick my car up with lights on my dashboard still. So annoying & inconsidera More

by Brejett Egland
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No
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Apr 21, 2023

Santa Monica Maserati Alfa Romeo responded

Brejett, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 14, 2023

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Pedro is super helpful. Just awesome to deal with Would recommend Pedro as an advisor More

by NADIA6
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal

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Apr 16, 2023

Santa Monica Maserati Alfa Romeo responded

Thanks for sharing your thoughts about your experience with Santa Monica Maserati Alfa Romeo. We appreciate your business and hope to see you again soon!

April 14, 2023

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Excellent service. Work was well done and the customer service was very helpful friendly and detailed. Loaner was a great touch More

by Steve.strong
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Yes
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Apr 16, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Steve, and don't hesitate to let us know if we can be of further assistance.

April 13, 2023

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Employee Rating

It took HOURS for an oil change. I had an appointment. Felt like my time was not valued. More

by ASHA.ABDELLA@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal

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Apr 14, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We apologize for the long wait but appreciate your patience and your business. If there is anything we can assist you with in the future, please let us know.

April 10, 2023

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Pedro is very professional and a nice person, I always had a good experience there. More

by PEJMAN0
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Yes
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Apr 11, 2023

Santa Monica Maserati Alfa Romeo responded

It's great to hear that Pedro was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Santa Monica Maserati Alfa Romeo!

April 10, 2023

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The rep Pedro knew his Giulia and resolved the issues. Pedro arranged for a loaner too ! More

by Frank
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Yes
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Apr 11, 2023

Santa Monica Maserati Alfa Romeo responded

Frank, Thank you so much for your excellent review! We are so glad that Pedro had the opportunity to work with you, and we are thrilled that you found your experience with us here at Santa Monica Maserati Alfa Romeo to be a positive one. Please don't hesitate to reach out if you need anything else.

April 02, 2023

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Easy to deal with and good advice on whether I should keep my car or get new one. Also sales guy was good. More

by JSUZAR
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Yes
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Apr 03, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Santa Monica Maserati Alfa Romeo to be a positive one. Please don't hesitate to reach out if you need anything else.

April 01, 2023

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Pedro knew exactly what was wrong with my vehicle and he resolved the issue and provided excellent customer service. More

by davidjaelee
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Yes
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Apr 03, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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