Peter Larson

Peter was great, very knowledgable about the cars and really followed through to flag the exact car I was looking for. The dealership has a great vibe, not some high-pressure place. really followed through to flag the exact car I was looking for. The dealership has a great vibe, not some high-pressure place. More

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Peter was direct, to the point, and easy to work with. Buying a car is always stressful and takes longer than it should, and I felt that Peter kept things simple and straightforward. Buying a car is always stressful and takes longer than it should, and I felt that Peter kept things simple and straightforward. More

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I very much appreciate the outstanding sales service provided by Peter for my recent purchase and trade. He clearly is an expert on Volvos, and most adeptly and patiently guided the transaction. Whil provided by Peter for my recent purchase and trade. He clearly is an expert on Volvos, and most adeptly and patiently guided the transaction. While the process was quick, he kept me informed and handled all questions and issues to my satisfaction until it was complete. Luis also helped imeasureably to reach a conclusion that met my needs. This is my 4th Volvo and 2nd purchased from this dealership, which continues to provide outstanding service -- on purchase and ongoing service. I was pleased to work with Damir on the paperwork. He was very clear, expert, and friendly, so the process was quick and easy. More

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Rich Richardson, Peter Larson and Bruce King were extremely professional and helpful in helping us select a replacement vehicle. This is a great dealership and we will definitely continue as costumer extremely professional and helpful in helping us select a replacement vehicle. This is a great dealership and we will definitely continue as costumers! More

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Peter was a true professional from start to finish. Having owned multiple Volvo's in that past and at present, I had done my homework prior to reaching out to Volvo Cars of Silver Spring. When I did ex Having owned multiple Volvo's in that past and at present, I had done my homework prior to reaching out to Volvo Cars of Silver Spring. When I did express interest in a CPO vehicle, Peter responded quickly and professionally. It immediately became evident that Peter has deep product knowledge, listened to what our interests and concerns were, and proceeded to address everyone of them. We closed our purchase in one day and I will not hesitate to use Peter again when it's time to upgrade. More

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Great dealership, knowledgable staff, Peter made the car buying process a breeze, very happy with my purchase! buying process a breeze, very happy with my purchase! More

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I enjoyed purchasing our 9th Volvo from Volvo Cars of Silver Spring. I can't believe that things went so smoothly. I was surprised that we didn't have to haggle. They were upfront with all the rebates Silver Spring. I can't believe that things went so smoothly. I was surprised that we didn't have to haggle. They were upfront with all the rebates and offering that we were eligible for. I will definitely recommend them to family and friends. More

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Working with Peter was great. He was very knowledgeable and eager to assist us with questions and demonstrations of different vehicle features. He was very knowledgeable and eager to assist us with questions and demonstrations of different vehicle features. More

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Today I bought my third Volvo from Volvo Cars of Silver Spring. Each time has been a great experience. I bought an XC90 in 2019, and two used Volvos since. I was in and out of the dealership in less tha Spring. Each time has been a great experience. I bought an XC90 in 2019, and two used Volvos since. I was in and out of the dealership in less than two hours, received a very reasonable price on a certified pre-owned XC60, and the salesperson, Peter Larsen, was knowledgeable, professional, and really efficient! He even told me about an additional discount I qualified for and didn't know about! I was so happy with my experience and can't wait to pick up my new used car tonight! More

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Late this Sunday afternoon, I drove in from DC with my wife and young child to view a car about which I’d communicated with Peter the prior day. Was told it was available on site to view and had been used wife and young child to view a car about which I’d communicated with Peter the prior day. Was told it was available on site to view and had been used as a loaner for three weeks, most recently returned this past Friday. We arrived prepared to purchase, even at MSRP. We were passed off to another salesperson after a slightly awkward welcome. No problem - Peter had another sale in progress and let us know his colleague would work with us. The car was brought around with a dirty exterior and an interior that smelled like food and had spots of dried ketchup or something on the dash and shift lever area. The sales associate mentioned that it just takes an hour or so to clean/detail the car and they usually do this between loaning it out to folks. I’m not sure why this wasn’t done prior to a serious buyer coming to visit with a day’s advance (not a ton of time, but enough). In addition to being a bit put off by the appearance and smell, more substantively, the dirty exterior made it difficult to evaluate the car for scuffs or scratches. And it became apparent that checking the car for signs of use was more important to do than I had anticipated; the car had nearly 1.5 thousand miles registered. I recognize this is not quite enough to be classified as used by the state of MD (this number is 2k - indeed, later on, Peter was quick to point out “that’s nothing”), but it’s certainly more than was implied over the phone (to put into context, if dates are to be believed, we’re talking about the car being driven nearly 100 miles per DAY on average since it arrived at the dealership to be loaned out - and that’s assuming it’s been on loan every business day over this period). Later on when discussing price, Peter returned. My impression was that he was immediately defensive and a bit condescending, and I don’t think internalized our feedback. We ultimately walked away despite, in truth, our actual walkway price being well above the MSRP. I see that this experience seems completely at odds with many other reviews here, all of which are remarkably positive. Only to say, I don’t know what happened here. I’m not a difficult customer - will hardly ever review a product or service provider, good or bad. But particularly when making a large purchase like a car, there’s a basic professional standard of service which I’m afraid just wasn’t met today. (Peter’s colleague Mabel was kind and helpful to our family). More

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