Dealership Experience
11 yrs, 8 mos
49 Reviews
Write a Review49 Reviews of Peter Phaneuf
March 12, 2024
This was the best car Buying experience I’ve ever had. I was there for two hours tops. I’ve had many cars in my life and every time I bought a car I’ve spent the whole day at the dealership. Peter was gre I was there for two hours tops. I’ve had many cars in my life and every time I bought a car I’ve spent the whole day at the dealership. Peter was great. Financing went smoothly. I will be returning to merchants next time I need to buy a car. More
February 05, 2024
The entire experience was excellent. The time from when I first drove onto the lot until I drive out in my new truck was perhaps 3 hours. Never has the vehicle purchase experience been The time from when I first drove onto the lot until I drive out in my new truck was perhaps 3 hours. Never has the vehicle purchase experience been so smooth and I’ve bought a lot of vehicles over the years. I have been recommending Merchants to everyone. More
November 13, 2023
Peter was amazing! !! I am truly thankful for all of his time and effort to get me into my dream car!!! Thank you Peter!! !! I am truly thankful for all of his time and effort to get me into my dream car!!! Thank you Peter!! More
Other Employees Tagged: Semir Hasanovic
November 06, 2023
Peter was great, understanding, patient, and professional. He took the time to understand what we were looking for and didn’t show us things out of our price range. Would definitely recommend! professional. He took the time to understand what we were looking for and didn’t show us things out of our price range. Would definitely recommend! More
October 16, 2023
I REACHED OUT TO THE DEALERSHIP AND APPARENTLY IT WAS A CALL CENTER. I WAS TOLD I WOULD BE RECEIVING A CALL SHORTLY FROM THE SALES DEPARTMENT. THAT NEVER HAPPENED. I SAW AT LEAST 50 VEHICLES THAT I WAS INT CALL CENTER. I WAS TOLD I WOULD BE RECEIVING A CALL SHORTLY FROM THE SALES DEPARTMENT. THAT NEVER HAPPENED. I SAW AT LEAST 50 VEHICLES THAT I WAS INTERESTED IN AND TOOK THE CHANCE AND DROVE 5.5 HOURS TO BE VERY DISSAPOINTED. I WAS TOLD ONCE WE WENT INSIDE AND MET THE SALESMAN THAT THEY NORMALLY DONT HAVE PEOPLE WALK IN AND WANT TO LEAVE IN A REASONABLE AMOUNT OF TIME WITH THE VEHICLE OF THEIR CHOICE. I WAS READY TO WRITE A CHECK TO PAY IN FULL AND WAS ADVISED IT WOULD BE BETTER IF WE WERE TO FINANCE . ALSO I WAS TOLD THAT THE VEHICLE WE WERE LOOKING AT WENT TO THE COLLISION REPAIR SHOP WITH $ 2,800.00 IN REPAIRS TO BE COMPLETED. I WAS ALLOWED TO VIEW PICTURES OF THE ISSUES AND I TOLD THEM I WOULD TAKE THE VEHICLE AS IS . FOR THIS I WAS OFFERED A $ 1,500.00 DISCOUNT NOT THE FULL $ 2,800.00. IM A SMALL MOM & POP RETAILER AND COULD NEVER GET AWAY WITH THE WAY WE WERE TREATED. APPEARED TO US THAT THE DEALERSHIP ONLY WANTED TO PRAY ON THE LESS FORTUNATE WITH BAD CREDIT TO FINANCE THEM . VERY DISSAPOINTING PURCHASE. RICHARD MALLOTT More
April 23, 2017
An amazing and easy experience! I stopped by on my way to work just to see what they had knowing I'd want to be buying a car soon, was approached by Peter, not as a salesman, but as I stopped by on my way to work just to see what they had knowing I'd want to be buying a car soon, was approached by Peter, not as a salesman, but as a normal guy trying to help me out and take care of me. He wasn't pushy and treated me the way you would hope a salesperson would. He worked very hard to help me narrow down what I needed by asking the right qualifying questions and went above and beyond to help me out and get what I needed and wanted. He did more than just his job to help me out and get me to drive my new car off the lot. I have worked at a few car and motorcycle dealerships over the years and they could all learn a thing or two from you guys! Thanks to Peter and the rest of the staff that I met during my time I would highly recommend Merchants to any of my friends, family, and anyone else looking for a recommendation for a place to buy a car! I look forward to doing future business with Peter and everyone else at Merchants! Thank you very much! More
Other Employees Tagged: Gordon Lewis