Peyton Creeger-Howard

Just not a trustworthy place, it was bad business from the start. And not even a week after having the car I had to bring it back to be repaired because the starter went out. And then a week after that th the start. And not even a week after having the car I had to bring it back to be repaired because the starter went out. And then a week after that they're trying to tell me that after signing everything for the car contract and all that all the sudden finance didn't approve. After taking my car as a trade-in regardless of its value coming in, they can't even offer it back but want to negate on their end of the deal. I wouldn't suggest anybody come to this place, I wouldn't suggest anybody get a car here if you want to trust your cars going to drive right and even trust that the deals going to be done right while you're even there talking to them. They got to hide behind screens and do sneaky stuff to try to cancel someone's deal. And then can't be found to respond when they have texts to respond to. They want to try to keep my car and my money and then try to tell me that the car that I got wasn't approved to bring it back but don't want to offer the car that they took and the money that they took in return of the deal that was already in place. Again, not a good place to get a car. Not a trustworthy group of people. If I could go back and never do business with them I would. More

by Morriskid27 Verified Customer Verified Customer

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I had a great experience working with Twins Buick GMC! They were very helpful and worked hard to get me into the truck I was looking for! I am confident I have made a great purchase with their help and gu They were very helpful and worked hard to get me into the truck I was looking for! I am confident I have made a great purchase with their help and guidance. Their customer service was excellent!! I would recommend Twins Buick GMC for your next vehicle purchase! More

by Eagles Verified Customer Verified Customer

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You guys are the best and friendly and clean dealerships there is in Columbus ohio.. there is in Columbus ohio.. More

by LIL_SISCO Verified Customer Verified Customer

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Had my truck there two weeks finally got it back. The oil cooler lines were routed wrong, causing my lower radiator hose to rub the harmonic balancer pulley and did not replace one of my parking ligh The oil cooler lines were routed wrong, causing my lower radiator hose to rub the harmonic balancer pulley and did not replace one of my parking lights. More

by KYLEMCPHETERS2001 Verified Customer Verified Customer

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Great, been coming here for years would come back again Beautiful clean place to come Beautiful clean place to come More

by SMOLNAR02 Verified Customer Verified Customer

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Sales process was quick and easy. . No high pressure and very professional, Friendly atmosphere with pleasant people . No high pressure and very professional, Friendly atmosphere with pleasant people More

by LBUCKHOLTZ Verified Customer Verified Customer

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This dealership service department has poor communication, poor execution and very little empathy for the customer. My vehicle was kept a whole week, none of the repairs were completed and I communication, poor execution and very little empathy for the customer. My vehicle was kept a whole week, none of the repairs were completed and I had go to the dealership to find any of this out. Would never use them again. More

by BRIANJACK.11 Verified Customer Verified Customer

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Peyton, Cj, Gina, Jennifer, and Bryan were very, very helpful in assisting me with getting a new vehicle! Twins Buick GMC is 'The Place To Be'!!! Thank you all very much!!!! helpful in assisting me with getting a new vehicle! Twins Buick GMC is 'The Place To Be'!!! Thank you all very much!!!! More

by SASSYZES Verified Customer Verified Customer

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My experience at GMC Buick is always pleasant, and support driven, I'm truly satisfied with the customer service and knowledge provided as well as the procedure and products, Mr.carter specifically is support driven, I'm truly satisfied with the customer service and knowledge provided as well as the procedure and products, Mr.carter specifically is always available to go above and beyond ensuring that I'm completely comfortable with my decisions and choices, I'm grateful. More

by ANGELAGOODMAN15 Verified Customer Verified Customer

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Dee was fantastic! He was so helpful in letting us test drive and made the leasing process seamless. He was so helpful in letting us test drive and made the leasing process seamless. More

by DANIELATEHRANCHI Verified Customer Verified Customer

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