Phil Falzarano

Phil was perfect. He was responsive and communicated extremely well. I would highly recommend him to anyone He was responsive and communicated extremely well. I would highly recommend him to anyone More

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The sales process was very smooth. I felt our sales person really cared about what was important to us. I felt our sales person really cared about what was important to us. More

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Phil was excellent; he was very professional, knowledgeable and patient. I highly recommend Phil and Naples Mazda! knowledgeable and patient. I highly recommend Phil and Naples Mazda! More

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Phil Falzarano helped me with my purchase of a car! He was super sweet, knowledgeable, not pushy and helpful throughout the entire process! A wonderful person in general. HOWEVER, financing is SUPER sk He was super sweet, knowledgeable, not pushy and helpful throughout the entire process! A wonderful person in general. HOWEVER, financing is SUPER sketchy my almost $28,000 dollar loan was turned into a $36,250 dollar loan. With added on things I declined at time or purchase. I went to Mazda and waited over 2 hours to speak with finance to make sure the corrections were made after asking for the exact amount it was fixed to. Tyler in finance did not help me. Knowing I was there waiting. This isn’t a minor mistake but a HUGE mistake that was taken lightly. And what a disgusting way to handle business. I will never buy a car from here again and I will make sure I tell everyone about my experience in hopes they will never buy a car from here either so that this doesn’t happen to them. I have seen that this has happened to many. So if you plan to come in Please do your research and check your loan multiple times after submission by the dealer. If you’re able to find your own financing and come in with it in hand. This is your livelihood! More

by Tatianab314 Verified Customer Verified Customer

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Always great friendly service with a smile. Truly always have a great experience. 5 stars always across the board Roger Hess and Justin Reynolds are truly the best always so helpful. Thank you Truly always have a great experience. 5 stars always across the board Roger Hess and Justin Reynolds are truly the best always so helpful. Thank you guys for always talking great care of my Mazda's for my family. More

by Jeep guy 4 life Verified Customer Verified Customer

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Phil was by far one of the most professional salespeople I dealt with in purchasing a vehicle from he was very knowledgeable and helpful. I dealt with in purchasing a vehicle from he was very knowledgeable and helpful. More

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Everybody was extremely helpful. I did not come in to buy a vehicle but I did. I did not come in to buy a vehicle but I did. More

by joepavlik Verified Customer Verified Customer

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Aneil was my service technician addressing my concerns the last time I was there. I had run over a nail and needed roadside assistance and then a tire replacement. I do have the tire warranty package thro the last time I was there. I had run over a nail and needed roadside assistance and then a tire replacement. I do have the tire warranty package through my lease. Unfortunately shortly after obtaining my lease they changed warranty companies, my warranty was still valid but the hoops needed to jump through were extra. And that's an understatement. Unfortunately it did take a total of 5 hours start to finish to replace my tire. That said, Aneil was very friendly, helpful and was communicative the entire time. Luckily the sales lounge is comfortable enough. Although I DESPISE when the sales vultures come over pushing and pushing. More

by sedearborn Verified Customer Verified Customer

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this dealership has the best customer service you could ever ask for! i appreciate the help! ever ask for! i appreciate the help! More

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The dealership in Naples provides efficient and seamless interactions, supported by a highly effective team. Their responsiveness is exceptional, and the overall experience is highly commendable. interactions, supported by a highly effective team. Their responsiveness is exceptional, and the overall experience is highly commendable. More

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