Phil Kogan

Just what I needed! I came into Plaza Honda with the intent of purchasing a new car but I came out building a trust with Mr. Hinds that went passed sale. He did well abov I came into Plaza Honda with the intent of purchasing a new car but I came out building a trust with Mr. Hinds that went passed sale. He did well above the task of getting the car I wanted and made me feel assured that this was the best fit for me and I can honestly say I love my 2018 sedan a lot. Thanks again to Mr. Hinds and Plaza Honda!! More

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Happy customers is not their goal!!! A bunch of scammers!!!! Sold me a maintenance package for $1200 and than didn’t want to service the car because is not Honda Care!!! When I came to th A bunch of scammers!!!! Sold me a maintenance package for $1200 and than didn’t want to service the car because is not Honda Care!!! When I came to the manager he told me that this is Damage waiver and I will benefit from it at the end of the lease:):):)!!!! Guess what happened??? “ Oh that is a maintenance package so we can’t give you the money back!!!” The name of that honest guy is Phil!!!! So if you want a great deal go to him!!! More

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Ethical practices are questionable I had the unfortunate experience of changing over my lease with this dealership. I had a very good experience 3 years ago but this time has been one d I had the unfortunate experience of changing over my lease with this dealership. I had a very good experience 3 years ago but this time has been one disappointment after the next. I spent 2 days getting my new lease and in no way had to do as much haggling last time as I did this time, just to get into the finance portion during the final hour and do it all over again. Now, here I am only 3 months later and the car is giving me issues in which no one is concerned about seeing the car has left the lot. I am utterly disappointed in the lack of concern expressed by Plaza Honda Service department. I was experiencing an issue with a brand new lease I acquired 3 months ago and they did nothing. My car began malfunctioning while driving to Connecticut from New York on 5/14/18. I phoned plaza Honda around 10 am and after being transferred several time was told there was nothing they could do to accommodate me until the car was diagnosed which was understandable. I then had roadside assistance pick up the vehicle because at this point my 3-month-old car was not safe to drive. I was told by Honda roadside assistance that the dealership would call me once they received the car. This phone call took place around 11 am. At 4 pm I decided to call the dealership and inquire about the status of my car and was told that the tow truck company should notify me when the car arrives. I then call the tow company who says they have already delivered the vehicle and proceed to call the dealership again. No one at the dealership thought it was important to call me and give me any type of update regarding my car let alone that it even arrived. Now a technician calls me back shortly after they locate my vehicle to tell me that it is too late in the day and will have to be looked at in the morning. I have been dealing with this issue since 10 am and at 5:30 pm have not heard from anyone at the dealership about the status of my car nor have I been able to speak to the manager (Mr. Anthony Lopez) after several attempts. I inquired about receiving a loner car so that I could complete my work in Connecticut but have been told that is up to the manager's discretion to allow that, however, I am unable to even reach a manager and will have to spend money to rent a car from my own pocket. This is absolutely unacceptable. Do yourself a favor and avoid this dealership altogether. More

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Excellent experience byuing a new Honda car We had an excellent experience with purchasing a new Honda CRV 2018 car while working with Phil and Lawrence at Plaza Honda. They were very helpful, p We had an excellent experience with purchasing a new Honda CRV 2018 car while working with Phil and Lawrence at Plaza Honda. They were very helpful, patient, and professional. The process went very smoothly and it was a pleasure to be customers at this Honda dealership. We would highly recommend Phil and Lawrence as highly professional, very helpful and informative, and willing to go above and beyond to make the purchase experience pleasant, efficient, and enjoyable. More

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lease 2017 Honda Civic Coupe Robin S I wasn't looking for a salesman when I walked into the showroom, I was looking for a person who understood me and my needs. It turns out Larry was tha I wasn't looking for a salesman when I walked into the showroom, I was looking for a person who understood me and my needs. It turns out Larry was that man. He is kind and compassionate and honest. He took his time with me and explained the process. He made my transaction easy. I would gladly, without a doubt, recommend Larry Hinds to all. Thanks again for everything. I would also like to add that Phil (Manager) was amazing, he too was the perfect fit and gave me the best deal possible. More

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my best leasing experience ever. Lawrence Hinds was largely responsible for one of the best car leasing experiences I ever had. His combination of good thorough service without draggi Lawrence Hinds was largely responsible for one of the best car leasing experiences I ever had. His combination of good thorough service without dragging things out time-wise. He is a class act. I also must give a double thanks to Phil Kogan who helped with this transaction and from prior transactions, I've learned that he's my go to guy. More

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Getting a new car This was my second car that I decided to buy at Plaza Honda. I came in advance to to talk to the sale representative and manager. The car was delivere This was my second car that I decided to buy at Plaza Honda. I came in advance to to talk to the sale representative and manager. The car was delivered as agreed. The sales department did a good job. Phil and Anthony prepared all the paperwork, and financial department representative went with me over all the documents. I was ready to get a new car and start enjoying it. The negative experience came from the service department, I wanted some accessories to be installed on a new car and I was told it will take 1.5 hours, but instead I spend 7 hours waiting for the car to be ready. The mood was down after such a long waiting period, and I did not see any reason why a client has to struggle sitting at the dealership for a whole day. The car was there, the parts were there, but not the job to install them. My car was passed in line by other cars with "first" priority. More

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Great experience! The all representatives we deal with were great - we got the best offer, the car was delivered on time and the service was fast. Special gratefulness The all representatives we deal with were great - we got the best offer, the car was delivered on time and the service was fast. Special gratefulness to Larry, Phil and Kevin Klein as well as the whole team! More

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Return of deposit moneyh We deposit the full amount of $18,764 for a second honda car by cashiers check on Jan 13 but the car was not available. They don't return money as of We deposit the full amount of $18,764 for a second honda car by cashiers check on Jan 13 but the car was not available. They don't return money as of today Feb 2. Salesman, Phil Kogan even has not answered the our callings. He said he mailed a check Jan 30. but where is money now? More

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