2 Reviews of RJ Mahalak
March 02, 2022
Poor customer service, poor management, weak finance department that only cares if you buy all the extra nonsense. Customer care is bottom priority, I made an appointment for 2pm get there sit there department that only cares if you buy all the extra nonsense. Customer care is bottom priority, I made an appointment for 2pm get there sit there for 2 hours with no update. I see my vehicle is done so I go and check on it. They tell me nope sorry still waiting to be seen. Then they tell me you need to leave it, which is ok I just need a loaner to get back and forth to work. NOPE ! sorry can’t help you all out of loaners, ok how about a rental from a local place. NOPE! We don’t do that! Their response take more time off work to not be seen and the vehicle still not be fixed. Don’t buy here, don’t do service here, even if it’s your dream car just wait and find it else where. More
Other Employees Tagged: Marcos Vargas, Matt Greenhow , Juan Fernandez, Yareli Romero, Paul Steel, Justin Valcarcel, Mark Vargas
December 15, 2021
R.J. was very professional, friendly and thorough Our 2 year old battery died and was replaced at no charge because the battery was under warranty. Excellent service. year old battery died and was replaced at no charge because the battery was under warranty. Excellent service. More

