ROBERT JOHNSON
ROBERT JOHNSON at Southern Ford

ROBERT JOHNSON

SERVICE ADVISOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.7
14 Reviews
4.7

14 Reviews

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14 Reviews of ROBERT JOHNSON

May 19, 2025

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Employee Rating

Southern Ford is what everyone wishes their dealer was like—-professional, attentive, well-informed, reliable and easy to deal with AND honest. More

by Williamsburg Trophy Wife
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Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

May 18, 2025

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Employee Rating

5 Southern Ford has been our dealer for many years. We have been treated well and look forward to our next vehicle purchase in the future. More

by jmuvtmom
Recommend Dealer
Yes

Other Employees Tagged: ROBERT JOHNSON

May 17, 2025

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Employee Rating

The service department is INCREDIBLE. I really like the information I got from the service tech on the tire rotation, oil change, and the quick point inspection. More

by greytim73
Recommend Dealer
Yes

Other Employees Tagged: ROBERT JOHNSON

May 13, 2025

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Service was excellent, thank you! Good communication, clear recommendations and fast service. This was a very good experience. More

by lindsayw98
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Recommend Dealer
Yes

May 13, 2025

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Your Service was awesome. I would recommend anyone to your dealership. Thank you sincerely.🙂 I am very please with my vehicle thank you again More

by raymond.bowman31
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Recommend Dealer
Yes

May 11, 2025

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What I need was done in a good manner and they call when they were done More

by earnieearnieearnie
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Recommend Dealer
Yes

May 10, 2025

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Prompt and courteous Great great great great great great great great great great great great great More

by bluefocus60
Recommend Dealer
Yes

Other Employees Tagged: ROBERT JOHNSON

May 09, 2025

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I’m very pleased with the service work done to my F150 at Southern Ford. The service director Jeff Dobson was very helpful and explained the work to me. He also gave me a very fair price and also a loaner ve More

by loudguitars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, STEPHANIE SPANGLER

May 01, 2025

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Employee Rating

Rep went above and beyond to listen. He researched and worked with the team to address my concern. It wasn't the perfect solution but was acceptable to me at a fair price. Robert was gre More

by Fordhead
Recommend Dealer
Yes

Other Employees Tagged: ROBERT JOHNSON

May 01, 2025

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Employee Rating

They took care of business with just a few minor challenges. Good customer service. They also provided transportation when my service was completed More

by saucesnsuchbyryan
Recommend Dealer
Yes

Other Employees Tagged: ROBERT JOHNSON

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