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Rachel Alvey
Rachel Alvey at James Wood AutoPark

Rachel Alvey

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.9
133 Reviews
4.9

133 Reviews

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133 Reviews of Rachel Alvey

May 30, 2025

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Employee Rating

Professional, kind, courteous, and knowledgeable, Rachel is an asset to James Wood. I will continue to work with her. More

by CINDYWIRZ
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Recommend Dealer
Yes
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May 29, 2025

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Taylor got me in quick, documenting my woes. She quickly arranged for me to get a ride home. The next day, I was picked up at my house, driven back to James Wood, where Taylor went over the work More

by RLHOFER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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May 28, 2025

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I had very good service at James Wood, very good people to help me thanks. More

by martin.gonzales7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Gavynn Norris, Taylor Adams, Jonatan Camunez

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May 28, 2025

James Wood AutoPark responded

Thank you so much, Martin! We're delighted to know you had very good service at James Wood Chevrolet Denton. Our team is dedicated to providing excellent assistance, and we appreciate your feedback. We look forward to assisting you again on your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663

May 27, 2025

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Employee Rating

James Wood is a very good Dealership, it has very good customer service and people. More

by martin.gonzales7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Gavynn Norris, Taylor Adams

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May 28, 2025

James Wood AutoPark responded

Thank you, Martin! We really appreciate your positive feedback about James Wood Chevrolet Denton and our customer service. It’s our goal to ensure a great experience for our customers. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

May 26, 2025

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First time I took my vehicle to Cadillac service and quality of service was exactly as expected More

by JSANCHEZ5449
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franklin Wood

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May 26, 2025

James Wood AutoPark responded

Thank you for your positive feedback! We're glad to hear that your first experience with our service at James Wood Chevrolet Denton met your expectations. We strive to provide quality service to all our customers. We look forward to seeing you again for your future service needs! Sincerely, James Wood AutoPark Management | 940-591-9663

May 26, 2025

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Employee Rating

Good services Gavynn advisor he’s the best nice people and the services fast and good price More

by jsalazar_84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Jared Laska, Gavynn Norris, Mike Belew, Robert Cook, Taylor Adams, Jonatan Camunez

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May 26, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Gavynn and found our services to be fast and fairly priced. At James Wood Chevrolet Denton, we take pride in our team and the care we provide to our customers. The team looks forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

May 25, 2025

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The service was very slow. My husband had a 7 AM appointment to get new tires and a front end alignment on my car and it took longer than expected. It took over 3 hours and my More

by LTHPEEK
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Recommend Dealer
Yes
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May 27, 2025

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand that the wait time for your husband's appointment for new tires and a front end alignment at James Wood Chevrolet Denton was longer than expected, and that it impacted his work schedule. We appreciate your feedback and aim to provide timely service. If you would like to discuss this further, please feel free to reach out. We hope to better serve you in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 23, 2025

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Employee Rating

Great service as always and kept us updated. Will be back again! Thank you for taking great care of us and the car. More

by JOSHRICH427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: London

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May 23, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and that we kept you updated throughout your visit. At James Wood Chevrolet Denton, we always strive to take great care of our customers and their vehicles. We look forward to welcoming you back again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

May 18, 2025

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Employee Rating

Pleasant. Able to work in repair on same day. Been a loyal customer for years. More

by JHYEAROUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your loyalty over the years and are glad to hear that we could accommodate your repair needs on the same day. It’s our goal at James Wood Chevrolet Denton to provide exceptional service. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

May 17, 2025

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Employee Rating

Friendly, professional willing to provide to my needs. I felt it was a family rather a big corporation I felt the people knew my car issues and how it would gets corrected More

by JOHNMARKJAMESMANZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Taylor Adams

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May 17, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you felt at home with us at James Wood Chevrolet Denton. We take pride in providing friendly and professional service tailored to our customers' needs. It's great to know that our team was able to address your car issues effectively. We appreciate your feedback and invite you to visit us again for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

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