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Rachel Monday
Rachel Monday at Matthews Ford
Refer Me

Rachel Monday

Service Advisor

Matthews Ford

175 E Main St.
Norwich, NY 13815

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5.0
5 Reviews

Dealership Experience

10 mos

Industry Experience

2 yrs

Languages Spoken

English English

5.0

5 Reviews

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5 Reviews of Rachel Monday

March 05, 2024

Dealership Rating
Employee Rating

Service center is very good at working with you to get you in and out with no issues. Staff is very courteous and friendly. More

by njwdreamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Grant

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Mar 07, 2024

Matthews Ford responded

Hi, Thank you for the 5 Star Review and your business!

February 04, 2024

Dealership Rating
Employee Rating

Very attentive and accommodating! ! A pleasure to deal with! Kind, courteous and knowledgeable. True asset to the dealership! More

by pab1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Martin, Ed Zimmerman , Mike Grant

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Feb 27, 2024

Matthews Ford responded

Thank you for the great review and your business!

January 30, 2024

Dealership Rating
Employee Rating

Did a great job on my truck service was great they get it in and out More

by lucasray75211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Martin, Ed Zimmerman

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Jan 30, 2024

Matthews Ford responded

Thank you for choosing Matthews to service your truck! We truly appreciate your business and the perfect review!

October 26, 2023

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Employee Rating

Great service in a timely manner with competitive pricing. Professional and courtesy staff. Thank you. More

by bob.hagenbuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CJ Obrien, Mark Lindenmuth, Jesse Smith, Dan Eichler, Robert Parker, Chris Martin, Ed Zimmerman , John Mendolia and Mike Grant

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Oct 30, 2023

Matthews Ford responded

Hi Bob- Thank you for choosing Matthews to service your vehicle and the great review!

October 18, 2023

Dealership Rating
Employee Rating

Nice service. Would recommend for others. Should ask before adjusting all the driver settings is the only downside I saw. More

by mcardozo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Smith, Nathan Gordon, Mike Grant, Chris Martin, Ed Zimmerman

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Oct 24, 2023

Matthews Ford responded

Thank you for your business and feedback!

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