Rachide Reese
Rachide Reese at Tynan's Volkswagen
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Rachide Reese

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.7
108 Reviews
4.7

108 Reviews

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108 Reviews of Rachide Reese

April 29, 2025

Dealership Rating
Employee Rating

Great communication and customer service, and got my car back to me sooner than I expected. More

by AAF3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams , Ashley in service 5 stars!

Apr 29, 2025

Tynan's Volkswagen responded

Thank you for the great feedback! We’re so glad to hear that you were pleased with the communication and service, and that we were able to get your car back to you ahead of schedule. Your satisfaction means a lot to us, and we appreciate you choosing our team. Don’t hesitate to reach out if there’s anything else we can do for you! Jacqueline Goldsboro - Customer Care Coordinator

April 29, 2025

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I’m very happy with the service I receive at Tynan. Rachide was friendly and communicative. More

by BKBOMGARDNER
Service Price Transparency
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Recommend Dealer
Yes
Apr 29, 2025

Tynan's Volkswagen responded

Thank you for your kind words! We're so glad to hear that you're happy with the service you receive at Tynans and that Rachide made your experience a positive one with his friendly and communicative approach. We appreciate your support and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

April 28, 2025

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It took over a year to receive a new engine under warranty, which isn't the dealership's fault, but I was left stranded without a vehicle and no one was able to help me the entire year I waited. More

by gaucches
Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese

Apr 28, 2025

Tynan's Volkswagen responded

Thank you for sharing your experience, and we sincerely apologize for the extended wait and the inconvenience it caused. While the delay was beyond our control, we understand the frustration of being without a vehicle. We appreciate your patience and are committed to improving communication. If there's anything we can do to assist you moving forward, please don’t hesitate to reach out. Jacqueline Goldsboro - Customer Care Coordinator

April 27, 2025

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Very helpful The whole process was smooth and painless. I am satisfied. That is enough; you are pushing too much. More

by KERES292
Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese

Apr 28, 2025

Tynan's Volkswagen responded

Thank you for your feedback! We're glad the process was smooth and that you're satisfied. We appreciate your business and look forward to assisting you again. Jacqueline Goldsboro - Customer Care Coordinator

April 26, 2025

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Very easy to get an appointment. The next morning went in and they were ready for the car. Excellent More

by LASER2731
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

Apr 28, 2025

Tynan's Volkswagen responded

Thank you for your feedback! We're glad the scheduling process was smooth, and we were ready for you. We appreciate your support and look forward to assisting you again! Jacqueline Goldsboro - Customer Care Coordinator

April 26, 2025

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The dealer ship is awesome, Mr. Awad makes it beyond 100%., the only thing needs improvement is the operators need to have some patients in communication with the customer. More

by AMINABDELMAJID65
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

Apr 28, 2025

Tynan's Volkswagen responded

Thank you for your kind words and for recognizing Mr. Awad’s outstanding service! We appreciate your feedback regarding communication with our operators and will use it to help improve the overall experience. We look forward to continuing to serve you! Jacqueline Goldsboro -Customer Care Coordinator

April 23, 2025

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All staff were so kind and professional All staff communication in a timely fashion and were very helpful More

by JNJWARD22
Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese

Apr 24, 2025

Tynan's Volkswagen responded

Thank you so much for the wonderful feedback! We’re delighted you had a positive experience with our team. Kindness, professionalism, and clear communication are all things we strive for every day, and it means a lot to know we delivered that for you. If there’s ever anything else you need, we’re just a call or visit away. Thanks again for choosing Tynan’s! Jacqueline Goldsboro -Customer Care Coordinator

April 23, 2025

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Very nice people am filling comfortable when am waiting my oil change price not to hi More

by BIG DI
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

Apr 24, 2025

Tynan's Volkswagen responded

Thank you for the kind words! We’re so glad that you felt comfortable during your visit and that our team made a great impression while you waited for your oil change. We appreciate you choosing Tynan’s and look forward to seeing you again! Jacqueline Goldsboro -Customer Care Coordinator

April 23, 2025

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From the moment I walked into Tynan’s for the first time I knew this dealer was cool. In Dec. I bought my Tiguan from them and they hooked me up with a great deal! The employee's there are super friendly an More

by Searchingforauto
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Recommend Dealer
Yes

Other Employees Tagged: Justin, Chris, Markus

Apr 24, 2025

Tynan's Volkswagen responded

Thank you so much for the kind words and for taking the time to share your experience! We're thrilled that your first visit to Tynan’s VW left such a great impression, and even more excited that you're loving your Tiguan. It’s always our goal to make sure every part of the process is smooth, from getting a great deal to taking care of any follow-up needs, big or small. We’ll be sure to pass your shoutout along to Rachide—he truly is a rockstar, and we’re lucky to have him on our team. And yes, we agree—the ID. BUZZ is an absolute game-changer! Thanks again for your recommendation. We’re here whenever you need us—whether it’s service, support, or to check out more cool VWs! Jacqueline Goldsboro -Customer Care Coordinator

April 22, 2025

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Efficient and prompt in solving issues when they arise. Rachide and Omar help us every time. Many thanks to both! Laura More

by LAURA H
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Recommend Dealer
Yes

Other Employees Tagged: Rachide and Omar are great!

Apr 22, 2025

Tynan's Volkswagen responded

Hi Laura, Thank you so much for your kind words and the 5-star review! We're thrilled that Rachide and Omar have consistently provided you with efficient and prompt service. We'll be sure to pass along your thanks to them — they’ll be happy to know their efforts are appreciated. We're always here when you need us! Warm regards, Jacqueline Goldsboro Customer Care Coordinator Tynan's Volkswagen

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