Clay Cooley Nissan Irving
Irving, TX
Filter Reviews by Keyword
By Type
391 Reviews of Clay Cooley Nissan Irving
Went in trying to find the issue on why my car was overheating. Dropped off the car at 8am, tried calling my advisor a couple of times and left messages, and didn’t hear back til 230 from a complete d overheating. Dropped off the car at 8am, tried calling my advisor a couple of times and left messages, and didn’t hear back til 230 from a complete different advisor. Said the car had no issue, picked it up, and the car was overheating within 20 minutes. They had my car for 8 hours and did absolutely nothing and provided no communication. It was a holiday weekend, and my car was undriveable by the next day. They wasted my time and money. Spoke to a different advisor who said he would help me with my bad experience and take care of the service I had already paid for, and then he also ghosted me despite me calling again for days and also leaving messages. Week later, no word. More
The manager and the salesman was very kind I’m very happy with my car I will recommend it people to go to Clay Cooley and Irving with my car I will recommend it people to go to Clay Cooley and Irving More
Rick is my favorite advisor there, and I try to book my service appointments with him as much as I can since my first visit with Rick! He definitely took care of me, and I will always be sure to book my fu service appointments with him as much as I can since my first visit with Rick! He definitely took care of me, and I will always be sure to book my future service appointments with him! More