Rafael Ramirez | Page 73

HEY MY GUY RAFAEL RAMIREZ IS AN OUTSTANDING SERVICES REP!!! but theres is an always yeah but, He is A Chargers fan nobodies perfect. Great service keep up the good work. Best Regars Marcel REP!!! but theres is an always yeah but, He is A Chargers fan nobodies perfect. Great service keep up the good work. Best Regars Marcel More

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Rafael has great follow up and people skills. The staff is friendly and my vehicle is ready on time. Shuttle service is appreciated also. I will return to this facility. is friendly and my vehicle is ready on time. Shuttle service is appreciated also. I will return to this facility. More

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Personalized service and very knowledgable and honest about the necessary services to our vehicle. Rafael always keeps us informed of our future maintenance needs and makes us feel that we are valuable about the necessary services to our vehicle. Rafael always keeps us informed of our future maintenance needs and makes us feel that we are valuable customers. More

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Great service, extremely friendly, and super quick. Rafael explained everything to me and made me feel extremely comfortable. He also set me up with a membership plan, allowing me to get great deals an Rafael explained everything to me and made me feel extremely comfortable. He also set me up with a membership plan, allowing me to get great deals and cheap service. I will definitely be returning to this Courtesy Chevrolet. More

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I have been working with Rafael Ramirez for the last two years or so on both of the Chevrolet vehicles I own. Both were purchased new from Courtesy Chevrolet, and I have purchased several from Courtesy in t years or so on both of the Chevrolet vehicles I own. Both were purchased new from Courtesy Chevrolet, and I have purchased several from Courtesy in the past. Rafael has solved every issue I have had with these cars in a fast, efficient, fair and friendly manner. He LISTENS to my complaints and solves the problem. No putting me off, no trying to direct me somewhere else, no not taking responsibility for the problems, just fixing my car or truck and returning it to me in better condition than when I dropped it off. One of the vehicles is a 2008. There were two issues that I had been complaining about since the truck was new. I brought the defects up every time I brought the truck in for an oil change or service. Each time I was told to either call the GM Customer Care phone number and ask for help, or that the problem did not appear at the time the truck was in for service, despite me having photographic evidence. The FIRST time I mentioned these issues to Rafael, he repaired the problems without hesitation. In fact the problem with my navigation system was solved while he had the truck in for an oil change, and it really was a complete surprise to me. Now that's SERVICE! On a few occasions I have asked Rafael for advice on older Chevrolet products I own, and he has been very helpful. I know several single women that I have recommended to Rafael. They tell me they feel very comfortable working with Rafael. They know that he won't take advantage of them, and they tell their friends about him and the service they receive from Courtesy Chevrolet. I could go on about Rafael, but I hope that someone knows that he is, in my opinion, a very knowledgeable service advisor and a valuable employee. More

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very happy when Rafael is taking care of me! He is the best!!! He always manages to get me in and out in a timely manner and he is very receptive to car problems and listening to the customers. best!!! He always manages to get me in and out in a timely manner and he is very receptive to car problems and listening to the customers. More

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I am very happy and extremely satisfied with the service that I received today from Rafael Ramirez. Very professional, honest and informative. I have now made Courtesy Chevy the only place to work on my veh that I received today from Rafael Ramirez. Very professional, honest and informative. I have now made Courtesy Chevy the only place to work on my vehicle. I highly recommend them to everyone! More

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Rafeal was excellent. I came in for an oil change and they found a leak in my oil pan and got it corrected quickly as my warranty was expiring. Rafael was very friendly and professional through the enti they found a leak in my oil pan and got it corrected quickly as my warranty was expiring. Rafael was very friendly and professional through the entire service and even put me in a rental car for the day. I'll be sure to see Rafael at Courtesy Chevrolet again. More

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I always get great services from Rafael and the quote is always what the final bill is. I have been a loyal customer of Chevrolet for over 30 years. All of my last 3 cars have been purchased from this dea always what the final bill is. I have been a loyal customer of Chevrolet for over 30 years. All of my last 3 cars have been purchased from this dealership. The reason I keep coming back is because of the service and no pressure sales. Thank you Rafael for your continued good service. Patti Carr More

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Rafael has been my service rep as far back as I can remember. Courteous but straight to the point and never have been given me any reason to find any other. I strongly recommend him all the way. remember. Courteous but straight to the point and never have been given me any reason to find any other. I strongly recommend him all the way. More

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