Rafael Rivera | Page 13
General Manager
Countryside Nissan
5750 South La Grange Road
Countryside, IL 60525
129 Reviews
Write a ReviewLanguages Spoken
Spanish
129 Reviews of Rafael Rivera
May 07, 2014
Pleasantly Surprised! My fiance and I were looking to get a car, mind you, "just looking". We had gone to Contenential Honda down the street and decided to go check out th My fiance and I were looking to get a car, mind you, "just looking". We had gone to Contenential Honda down the street and decided to go check out the Sentra. The Sentra started at a much lower price. The inside is not as nice as the Honda Civic, but I'm not willing to pay Thousands of dollars for a few shiny buttons. Rafael Rivera really took care of us; he made sure I got the color I wanted at no additional charge, gave us a package deal on our next oil changes/tire rotations, had the car there when promised. One of the most pleasant experiences that I have ever had at a car dealer. For the first time I did not walk away feeling taken advantage of. We went through Costco, so we were able to see the invoice price and paid under that!!! Will definitely be buying my next car from Rafael. More
April 28, 2014
Highly Recommended When my dad was recently in a bad car accident (he’s ok...) we needed to find him a new car in a hurry. Not wanting to drag him around to a dozen dea When my dad was recently in a bad car accident (he’s ok...) we needed to find him a new car in a hurry. Not wanting to drag him around to a dozen dealerships I called Continental Nissan and a couple other stores for pricing. Rafael Rivera was wonderful to work with and able to match the price we were looking for. When we arrived we were assisted by Mark Bugajski. After the Rogue we selected was sent to be detailed and the paperwork was in process, I noticed a better equipped model on the lot in our price range. Without hesitation Mark stopped the paperwork, grabbed the keys and was able to negotiate a great price on the second Rogue. Mark and Rafael were great. They made negotiations easy, and we were able to get more truck for my Dad than anticipated for a great price. Thank you to Rafael, Mark and the entire staff at Continental for taking such great care of us. More
Other Employees Tagged: Mark Bugajski
April 23, 2014
Great Experience! We were shopping for my 16 year old daughters new car. We met with Mark the first day, he was extremely helpful. Since it was cold and snowy, Mark d We were shopping for my 16 year old daughters new car. We met with Mark the first day, he was extremely helpful. Since it was cold and snowy, Mark drove us to the other Continental dealerships that were close and drove us through the lots so we could see the cars. We had to leave before we found a car but returned the next week. It was a Saturday and very busy (the weather was much nicer) so Mark asked if Rafael could help us. Rafael was very nice and helpful as well. We did find a car, that after much negotiation, was affordable and "cute" enough for my daughter. What a great experience for my daughter's first car buying experience thanks to Mark and Rafael! More
Other Employees Tagged: Mark Bugajski
May 10, 2013
Rafael Rivera is a very knowledgeable individual and made my new car buying experience easy. I highly recommend him and his dealership to prospective buyers. my new car buying experience easy. I highly recommend him and his dealership to prospective buyers. More
Other Employees Tagged: Rafael Rivera
May 10, 2013
Very friendly, great service, not pushy! -- overall an excellent car buying experience. When I returned for my rust proofing, they were incredibly accommodating to my schedule when setting up the appointm excellent car buying experience. When I returned for my rust proofing, they were incredibly accommodating to my schedule when setting up the appointment. I would highly recommend this dealership. More
Other Employees Tagged: Rafael Rivera
November 19, 2010
I had a great experience working with Jay and Rafael. They answered all of my questions and were willing to go the extra mile. Both were always reach-able by phone or e-mail. They returned phone calls They answered all of my questions and were willing to go the extra mile. Both were always reach-able by phone or e-mail. They returned phone calls in a timely manner and were willing to spend time on the phone answering questions to make sure I had all of the information I needed to make a decision. They even called a week after I bought the car to make sure everything was going smoothly and took the time to answer questions that I had since purchasing the car. Working with Continental Nissan was a much more comfortable experience than the other dealers I visited while shopping for this car. More
Other Employees Tagged: Jay Ward, Jay Ward, Rafael Rivera
October 26, 2010
Fantastic experience! From the moment I walked in the showroom I felt very comfortable. Mike Connolly and Rafael Rivera were very helpful in my car purchase. Everything was explained thorougly,very easy showroom I felt very comfortable. Mike Connolly and Rafael Rivera were very helpful in my car purchase. Everything was explained thorougly,very easy to understand, and, done in a timely manner. They are very trustworthy,keep thier word and very compettively priced. I would not hesitate to send any of my friends or family to Continental Nissan! More
Other Employees Tagged: Mike Connolly, Mike Connolly, Rafeal Rivera
October 19, 2010
Everyone at the dealership was great, got right to the price, no going back and forth to talk to the manager as in some of my past experiences. Financing was easy, they did not try to talk me into extras price, no going back and forth to talk to the manager as in some of my past experiences. Financing was easy, they did not try to talk me into extras that I did not feel I needed, plus I get 10% off maintenance and free car washes. More
Other Employees Tagged: Mike Connolly, Jay Ward, Jay, Raphael, Juan, Mike
September 20, 2010
My mother walked in to Continental Nissan without any previous knowledge of its staff or product. This was her first car buying experience, and the gentlemen at this dealership were kind and accomodatin previous knowledge of its staff or product. This was her first car buying experience, and the gentlemen at this dealership were kind and accomodating. We went in informed in regards to pricing and available options. The price that was negotiated was fair in relationship to the information we were able to gather on our own, and the financing rates were very reasonable as well. Jay made sure that my mother was able to work the navigation system before she left. All in all, this was a great place to buy a car. Nissan is a great car maker, but the people are why we decided to purchase from Continental Nissan. More
Other Employees Tagged: Mike Connolly, Jay Ward, Rafael, Mike, and Jay