13 Reviews
Write a Review13 Reviews of Rafaela Moura
July 07, 2026
I purchased extended warranty and service contract. Traded in my vehicle and I had to Canceled service contract with Rafaela Moura. I signed cancellation form and emailed it back to her on 5/26/26. I h Traded in my vehicle and I had to Canceled service contract with Rafaela Moura. I signed cancellation form and emailed it back to her on 5/26/26. I have not received a follow up response from her. I have left several messages to no avail. Will not return my calls on refund status. I have requested General Manager’s contact information and also no response. I have been ignored by Starling Chevrolet on getting this matter resolved. More
May 28, 2025
"Totally upset, we've been waiting for months for the maintenance insurance that was pushed on us to be canceled. We're seeing what we can do. A dream has turned into a nightmare. maintenance insurance that was pushed on us to be canceled. We're seeing what we can do. A dream has turned into a nightmare. More
Other Employees Tagged: Ramon Fereira
May 27, 2025
My 25 year old car couldn't make it to Orlando for me to purchase my first ever new car. (I just turned 65!). Scott Schuler, from Starling GMC Buick referred me to an expert in his field, Mr. Pedro Hernande purchase my first ever new car. (I just turned 65!). Scott Schuler, from Starling GMC Buick referred me to an expert in his field, Mr. Pedro Hernandez. He was more than willing to help me, always personable and friendly. We did the whole hassle-free transaction on-line and over the phone. Pedro took care of everything, including delivery! Thank you Mr. Hernandez for making my first new car purchase a memorable and satisfying experience. More
Other Employees Tagged: Dave Holowieki , Pedro Hernandez
January 24, 2025
Great customer service by Service Advisor Robert, very polite, courteous, friendly and knowledgeable. Car was completed within 1 hour and great price. polite, courteous, friendly and knowledgeable. Car was completed within 1 hour and great price. More
Other Employees Tagged: Carlos Andrade, Trent Flanagan, Jody Frica, Patrick Hernandez, Eddie Rush, Diana Sorto, Ernesto Sosa, Javier Torres, Edward Wolf, Robert Anthony Alonzo
January 18, 2025
Our experience was absolutely amazing today with Mauricio and Rafeala! Their customer service was impeccable and I’m so excited to enjoy our new Tahoe! and Rafeala! Their customer service was impeccable and I’m so excited to enjoy our new Tahoe! More
Other Employees Tagged: Mauricio Abadia

