Randall Borders | Page 2

Attentive service department and friendly staff. We were greeted by each employee who walked past us while we waited. We were greeted by each employee who walked past us while we waited. More

by tickschick Verified Customer Verified Customer

Helpful 0

Report | Print

Dropped my truck off to have a coolant changed. They described this service as a coolant flush. When driving home after the service, my truck flashed a warning light for "low coolant". I pulled They described this service as a coolant flush. When driving home after the service, my truck flashed a warning light for "low coolant". I pulled over, shut the truck off, and called the service department to see if it was safe to operate the truck with the warning. They asked me to pop the hood to check the coolant level in the reservoir. No coolant was visible in the reservoir, but they said it was fine to drive it home as long as it didn't get hot. I had to take the truck back the next day so they could add coolant. After driving home after the second visit, the coolant level was still below the level mark on the reservoir. I called again and they said there must be air in the system. How did the system get air in it if it was flushed? I ended up buying some coolant and adding it myself. This experience has cost me two 50-mile trips to the dealership and missed work. I could have saved money by draining the system and filling it myself. I opted for the flush to avoid getting air in the system. Very frustrating experience. More

by DDMAYS Verified Customer Verified Customer

Helpful 0

Report | Print

Work done as asked, but after tire rotation tire pressure sensors are not working ha sensors are not working ha More

by aaroncd82 Verified Customer Verified Customer

Helpful 0

Report | Print

Punctual, friendly,and knowledgeable. All questions were answered for service rendered. As well as questions for future service. All questions were answered for service rendered. As well as questions for future service. More

by robinbyrom968 Verified Customer Verified Customer

Helpful 0

Report | Print

Service was as I expected it to be. My first time using their service department. My first time using their service department. More

by bobleisure2002 Verified Customer Verified Customer

Helpful 0

Report | Print

They was right on time getting my truck in for the appointment time and finished it faster than I thought it would be and did a great job appointment time and finished it faster than I thought it would be and did a great job More

by alan.hart.sr Verified Customer Verified Customer

Helpful 0

Report | Print

Always efficient. Let's me know what they have done. Very efficient. Gets my car in fast. Never have to wait very long Let's me know what they have done. Very efficient. Gets my car in fast. Never have to wait very long More

by adamsbj66 Verified Customer Verified Customer

Helpful 0

Report | Print

It was very fast and affordible for me, they were also very friendly. I plan to use them again. very friendly. I plan to use them again. More

by mk_rosser Verified Customer Verified Customer

Helpful 0

Report | Print

Fast service and great customer service and very friendly and great people and great location and great people and great location More

by funkaaron10 Verified Customer Verified Customer

Helpful 0

Report | Print

Always good service, works with my schedule and gets me in for service in a timely manner in for service in a timely manner More

by nelzmom1 Verified Customer Verified Customer

Helpful 0

Report | Print