Randall Jackson

I thought this guy was friendly and helpful at first, but now I see that I was incorrect. I contacted him the exact day of purchasing a vehicle from him, and the windshield had 2 cracks in it. The guy made now I see that I was incorrect. I contacted him the exact day of purchasing a vehicle from him, and the windshield had 2 cracks in it. The guy made it sound like he was best friends with the manager and that the windshield would be getting replaced, but that’s not what happened. He called me the next day saying they’ll only have a glass company fill the 2 cracks. Well the glass company showed up and was telling me how one of the cracks are in a terrible spot and that the windshield should be replaced. He said he will contact Kia to see if they’ll just replace it, but I’ve heard nothing back from them. Then I wanted to cancel my warranties a week after purchasing my vehicle and this guy is trying to charge me a service fee over the cancellation which I expected I had 30-60 days at the very least to cancel without being charged anything. I would never purchase from this KIA or this guy ever again. This is my second time purchasing a vehicle and it’s by far my worse experience. More

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Canceled my warranties after only a week and a half of purchasing the vehicle, and now I am being charged a (service fee) for canceling them. Which I thought that if cancelled within the first 30-60 days purchasing the vehicle, and now I am being charged a (service fee) for canceling them. Which I thought that if cancelled within the first 30-60 days that you would get 100% of your money back. More

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The sale was no pressure and the salesman was great at keeping me informed on the deals and I was surprised to get my trade in value as . keeping me informed on the deals and I was surprised to get my trade in value as . More

by laidig77 Verified Customer Verified Customer

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Great service and people’s on time and I also bought a new vehicle there new vehicle there More

by frankplein Verified Customer Verified Customer

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I am disapponted that they won't stand behind a used car I purchased from them. I have had nothing but issues with the radio since driving it home. They have said they didn't know about the problem (I since I purchased from them. I have had nothing but issues with the radio since driving it home. They have said they didn't know about the problem (I sincerely doubt it) and told me that since I didn't purchase the extended warranty that there is nothing they are willing to do. I understand if some time had passed but it started on my way home (radio cutting in and out) from the purchase and really had issues (radio completely shut off) 36 hours after the purchase. It has shut off multiple times since then. I would not recommend purchasing a car from them. More

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Excellent Service great communication everything went well and in a timely manner. Service was proffesional. well and in a timely manner. Service was proffesional. More

by mullenrc88 Verified Customer Verified Customer

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Our salesman was very personable and made us feel comfortable with our purchase, we would shop here again comfortable with our purchase, we would shop here again More

by razor.schilz Verified Customer Verified Customer

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Salesman didn't discuss all items in puchase price, including unwanted pricey auto armor package. When questioning this item while signing paperwork, they said it was Included in price, which was a lie including unwanted pricey auto armor package. When questioning this item while signing paperwork, they said it was Included in price, which was a lie. It was over $3000. Beware of this dealership and its sales staff. I will go out of my way to never purchase another vehicle here or take my car in for service. More

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Poor service. I advised mechanic with my daughter there to not perform any other services besides the oil change after he recommended other items. And of course he I advised mechanic with my daughter there to not perform any other services besides the oil change after he recommended other items. And of course he said he wouldn’t do anything else unless he came out to talk or advise first. That was a lie. Next time he came out to talk to my daughter it was the bill with the extra services added. And then said he gave a little discount. Place is a fraud. Doing work dishonest More

by Eo2632 Verified Customer Verified Customer

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Great service! Thank you!nice people to do business with. Will be coming back soon. Thank you!nice people to do business with. Will be coming back soon. More

by michellesimkus Verified Customer Verified Customer

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