"Car buying made easy"
- DONALD DIRECTOR
Meeting Rich Rysell for the first time, we knew buying a car from him at Key Scales would be an easy, no pressure and enjoyable experience for us. He explained totally about the vehicle we were interested in which is a 2017 Mustang convertible. He worked diligently in pricing out the new car and giving us a fair price for our trade in. He explained that he is always available for questions we might have at anytime. He spent time showing us the facility, introducing the service department staff and finally spent a lot of time going over the workings of our new Mustang.
Given our outstanding experience at Key Scales with Rich Rysell, we would totally recommend Rich and this dealership to all our friends in The Villages.
"Second time around"
- happy cruiser
3 yrs. ago we leased an Escape from Key Scales and the ease of that experience and the 3 yr. service relationship prompted our return. This time the expertise of the men we dealt with helped us decide that purchase was the better option for us and Brandon and Tex could not have been more helpful and pleasant. The showroom is clean and comfortable and we drove away in our new car smiling with good memories of the transaction. Maria Williams
"It was a very easy and smooth purchase"
- Escape 17
I explained to Randy what i was looking for he went through his inventory and showed me the exact car I was looking for.I was very impressed he told me my options and I purchased the car.couldn't be happier !!
"Great experience purchasing a 2017 Escape."
Experience was perfect in that I not only purchased a car that exceeded my expectations but also resulted in the disposition of my old car. All accomplished professionally at a price I believed to be a good deal. My sales person (Randy Lofton) was off the chart cooperative to my requirements. He searched and found more than I expected.
"Purchase of 2017 edge"
We were very impressed with how helpful our salesman, Randy Lofton was, and we experienced no pressure from anyone.
All in all it was a good experience...
Other Employees Tagged:
, Finance, Bryan gelfand
I was looking for a small compact car to my liking and found the Ford Focus. I love this car and without Randy Lofton's help I would still be looking for the right vehicle to suite me. Randy was professional and helpful and I would definitely go back and buy another vehicle from them.
Thanks Randy for all of your help!
Nancy------The Villages Florida
- Polly A Bates
Buying a car is one of my least favorite things to do. However, our salesperson, Randy Lofton was knowledgeable, personable , and truly made this an "amazingly easy, painless" experience!!!
"Quick, easy, knowledgeable sales person....no pressure "
- Door doctor
I had done my homework and our salesperson came highly recommended from our friends. I detailed what we wanted, he was able to show us three colors. He explained all the options and details and answered our questions fully. Never had a better car buying experience.
- Mike Ferrer
Scales Ford was direct, fair and made the process as easy as possible Great, knowledgeable people that really try and get you what you are looking for.
We traveled 30 miles ,and walked out of our local dealership which is only 3 miles away , in order to do business with Doug Faber. We leased our last Edge through him and were very impressed. When it came time for a new lease, we tried 2 dealerships closer to home. Ford of Clermont was terrible in every aspect. When we found Doug at Key Scales. it was like a breath of fresh air. Our saleman, Randy was very knowledgeable and courteous. The entire staff that we interacted with,Jason and Rick were all professional and very easy to deal with. We highly recommend them. Gloria and Alan Fialkoff