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38 Reviews of Randy Rue
April 09, 2019
Went above and beyond to help Had an atypical repair that the Valley service center was not equipped to service. The service department went outside the normal cadence and helped Had an atypical repair that the Valley service center was not equipped to service. The service department went outside the normal cadence and helped arrange the repair through a specialist. More
by MDC
Verified CustomerOther Employees Tagged: Heather Swanson
Helpful 
April 04, 2019
Always great service I always feel welcomed and comfortable when I come into this dealership and everyone is helpful. We get great reliable service and know that the car i I always feel welcomed and comfortable when I come into this dealership and everyone is helpful. We get great reliable service and know that the car is fixed right. More
by LaurieD
Other Employees Tagged: Brett Paul, Connor Wickenhauser, Scott Soller, Heather Swanson , Jim Earhart, Tom Monson
April 01, 2019
a little frustrating frustrating when the service garage can not find the issue you have had with the software on the vehicle, unfortunately I don't live in the same commu frustrating when the service garage can not find the issue you have had with the software on the vehicle, unfortunately I don't live in the same community as the garage More
by isomd
Other Employees Tagged: Connor Wickenhauser, Tom Stensrud , Jim Earhart
March 27, 2019
Service This dealership is an all around 5 star dealership. From buying a car to the service it’s a first class experience. I have been buying cars from th This dealership is an all around 5 star dealership. From buying a car to the service it’s a first class experience. I have been buying cars from this dealership for over 15 years. This is my dealership for life. I am all about the service department. If customer service is non existent in the service department - I am out. Randy and his team hit it out of the park everytime. When I arrive they call me by name and they genuinely appreciate my business. Great job Randy and team! More
by karsty
Other Employees Tagged: Brett Paul, Scott Soller, Heather Swanson, Joel Mullett
March 19, 2019
Excellent service Tom Monson is always friendly and he has excellent customer service skills. He goes above and beyond. the wait time wasn't too long which I appreciate Tom Monson is always friendly and he has excellent customer service skills. He goes above and beyond. the wait time wasn't too long which I appreciate. thank you!!! More
by WESTSJ23
Other Employees Tagged: Connor Wickenhauser, Tim Condon , Tom Monson
March 09, 2019
Very satisfied. Always polite, respectful and keeps me informed. Feel confident with service personnel. Pricing appears reasonable. Have been satisfied with service Always polite, respectful and keeps me informed. Feel confident with service personnel. Pricing appears reasonable. Have been satisfied with service for both of our vehicles. More
by lbmaprm
Other Employees Tagged: Heather Swanson
February 06, 2019
Monty Dershem Liked the service level provided. Friendly staff. Scheduled an appointment but was garage was backlogged and took a long time for the oil change serv Liked the service level provided. Friendly staff. Scheduled an appointment but was garage was backlogged and took a long time for the oil change service. More
by dershem3
January 16, 2019
Excellent friendly service! Several years ago Shane gave me a great deal on an used Enclave, and I have appreciated the Valley Buick service department whenever I have needed mai Several years ago Shane gave me a great deal on an used Enclave, and I have appreciated the Valley Buick service department whenever I have needed maintenance or service. Jim is my service adviser and he is always friendly, knowledgeable and helpful. Randy the service manager has a great attitude and it seems the whole service department goes out of their way to be friendly, helpful and fair. More
by jfbrickner
Other Employees Tagged: Shane Carnahan, Scott Soller , Jim Earhart
January 15, 2019
Excellent service as always The rear brakes on my vehicle went from fine to grinding and not working on a Saturday morning. When I called to schedule an appointment, I was offere The rear brakes on my vehicle went from fine to grinding and not working on a Saturday morning. When I called to schedule an appointment, I was offered the option to bring in on a Saturday, and they would fit me in. They had new brakes front and back completed in a few short hours and at a MUCH lower cost than I had anticipated. Valley Service is ALWAYS a place I can count on to help when my vehicle is having issues. More
by Rudy
Other Employees Tagged: The wonderful lady in service cashier, sorry I did not get her name,
January 07, 2019
Very good Brett and the service dept are great to work with.I was able to talk directly to the mechanics that worked on my truck. I am retired from Trane air-c Brett and the service dept are great to work with.I was able to talk directly to the mechanics that worked on my truck. I am retired from Trane air-conditioning company after 243 years of being in the service business . More
by PLUTO6161
Other Employees Tagged: Brett Paul, Connor Wickenhauser, Tim Condon, Scott Soller, Heather Swanson , Jim Earhart, Sarah Kuhns, Tom Monson, Al in parts Steve and Tommy they are mechanics .
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