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Randy Seichter
Randy Seichter at Gordie Boucher Ford Lincoln of Janesville
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Randy Seichter

Service Writer

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.5
217 Reviews
4.5

217 Reviews

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217 Reviews of Randy Seichter

May 03, 2024

Dealership Rating
Employee Rating

I wouldn't bring my worst enemy here brought my car in which was working ended up having my motor blow up More

by pla31746
Workmanship
Recommend Dealer
No
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May 06, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sean Tompkins Service Manager 608-754-5511

May 02, 2024

Dealership Rating
Employee Rating

Great fast service. Everyone was very helpful. Would definitely recommend this dealership to anyone in the Janesville area. More

by Jesse.cook6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran

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May 03, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Jesse, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

April 29, 2024

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Employee Rating

Guys did great on my oil change and already had me set for recall issues at this visit as well. They did right by me in fixing issues. More

by CASEYMARIE91
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 30, 2024

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 27, 2024

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Employee Rating

Treatment was great nice have a vidio of work that was done thank you all More

by SANKBEILMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Schuhmacher, Steve Borchardt, Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran

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Apr 29, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Mark, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

April 20, 2024

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Employee Rating

Ford and Boucher fail to back the Escape with a known engine block issue that results in early failure of the vehicle. More

by Ctsorenson
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Workmanship
Service Time
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Recommend Dealer
No
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Apr 25, 2024

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sean Tompkins Service Manager 608-754-5511

April 17, 2024

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Employee Rating

My car was serviced the day I had it towed in. Because I had bought the battery there 6 months earlier, there was no charge for the towing nor for the battery. Picking the car up afterwards was More

by Linda g.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Beran

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Apr 17, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Linda, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

April 17, 2024

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Employee Rating

I appreciate the quick scheduling. And the thorough yet timely oil change first thing on a Saturday morning. More

by webblisag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran

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Apr 18, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

April 13, 2024

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Employee Rating

They get right to it. they do a thorough inspection and make future recommendations for any up coming replacement More

by Bill krebs
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 14, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much, Bill, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

April 12, 2024

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Employee Rating

They made pay for some thing and didn’t even do it worse dealership ever I’ll never be back More

by pedro.thurman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Schuhmacher, Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Reilly West, Jeffrey Beran, Megan Livingston , Kelly West

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Apr 12, 2024

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry your service did not meet your expectations. We strive to provide all of our customers the best possible service experience. As we discussed with you, we completed the partial alignment and if you'd like to discuss this matter further please feel free to give us a call. Sean Tompkins Service Manager 608-754-5511

April 11, 2024

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Employee Rating

They were courteous and took great care of our car! I recommend their service to everyone! More

by LINDARAYFIELD57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran

Helpful
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Apr 11, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

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