Ravi Somra

Very very nice people they help me very very good they take care of me take care of me More

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They were really friendly and they did my rotation really fast. I would love to do business with hillside toyota in future fast. I would love to do business with hillside toyota in future More

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We took our car here for years for routine maintenance and service but we'll never return after our most recent experience. The long and short of the story is that we were having a maintenance problem wit and service but we'll never return after our most recent experience. The long and short of the story is that we were having a maintenance problem with the vehicle, took it to Hillside and were charged $300 for an incorrect and sloppy diagnosis. The diagnosis made no sense to me and I consulted with other mechanics who concurred that Hillside must have made a mistake or simply not done a thorough job. Hillside wanted to charge $3000 for the repair. Even if their diagnosis was correct (and it wasn't), I received a quote for the same repair from another Toyota Dealership for literally one third of the price. I ended up driving two hours to take the car to the Toyota Dealership where we originally bought the vehicle. They provided the correct diagnosis, charged only $150 for the diagnostic fee and provided an estimate that was less than one half of what Hillside wanted to charge. I have no doubt that Hillside would have charged us $3k to fix a part that did not need to be fixed and then would have charged an additional $3k to fix the part that actually needed to be repaired! In addition to this terribly incompetent service, Hillside's technicians also created new problems with the vehicle that didn't exist before we took it to their shop. My emails and calls to Ravi (manager of the service departmen)t went unanswered. All of this to say, avoid this place at any cost, or it will very likely cost you. I'm not sure if they've always been this terrible or if the pandemic has turned them into scammers. Either way, their current business practices are corrupt and fraudulent. More

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My most recent issue with my car has been resolved, in a timely manner thanks to Kevin and Ravi. timely manner thanks to Kevin and Ravi. More

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Awesome dealership, been coming here for 4-5 years now and it’s been great for the most part, they always take care of me and let me know of things beforehand. and it’s been great for the most part, they always take care of me and let me know of things beforehand. More

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I leased my Toyota three years ago. I came this weekend since my lease had only 5 months left and Mr. Polanco provided with me with all my options. I then worked with Mr. Wong at the Finance Department who since my lease had only 5 months left and Mr. Polanco provided with me with all my options. I then worked with Mr. Wong at the Finance Department who found the best deal for me. I am very happy with the service of Hillside Toyota. The staff is friendly and courteous and the service is great. More

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