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Ray Taylor
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147 Reviews
147 Reviews
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147 Reviews of Ray Taylor
February 18, 2020
this was a great service great service from my service adviser, Ray, and the service team. Check in was quick and efficient. I got a ride to work and was picked up. speedy p great service from my service adviser, Ray, and the service team. Check in was quick and efficient. I got a ride to work and was picked up. speedy pay process More
by penovotny
Verified Customer
Helpful 
February 17, 2020
Amazing Service as Always!!! Ray Taylor provided my family with excellent customer service. He was swift, direct and took control of our situation involving a flat tire. After e Ray Taylor provided my family with excellent customer service. He was swift, direct and took control of our situation involving a flat tire. After explaining that my elderly mother was in the car with me Ray took great care personally in making sure we got my mother back to her home and then bringing me safely to the dealership. Ray took care of finding and ordering me a new tire and provided me with transportation all in a very short time frame. Ray kept me informed up until my car was ready the very next day. Everyone I have had contact with since purchasing my 2019 Acura RDX at the Regal Automotive Group located at 2615 Lakeland Hills Blvd Lakeland, FL have been extremely professional taking care of my service needs in a timely manner. More
by RUN2BFIT_2000
Other Employees Tagged: Also a great service experience with Chrissy Hartmann for my cars first routine scheduled maintenance.
January 08, 2020
Excellent service. Was keep informed throughout the process. It was very busy the day I had my vehicle serviced but everything went extremely well. Ray and all the other Regal employees were friendly process. It was very busy the day I had my vehicle serviced but everything went extremely well. Ray and all the other Regal employees were friendly More
by jboeller
December 23, 2019
Regal has great customer service My car looked great after my eco block was done and all the service employees are so nice. Especially Ray. I always get my car washed there and everyo My car looked great after my eco block was done and all the service employees are so nice. Especially Ray. I always get my car washed there and everyone is always so nice More
by MONA57
December 09, 2019
Covered under warranty The service is always good at Regal and they even detail your car after servicing your vehicle. Even when the car wash was broken they hand washed my The service is always good at Regal and they even detail your car after servicing your vehicle. Even when the car wash was broken they hand washed my vehicle! The parts they replaced looked great and covered under warranty! Also got a loaner car so I could run my errands on my day off! More
by KTIDWELL04
Other Employees Tagged: Rob Young, give him 5 stars as well
November 11, 2019
OLF service! Customer service is Outstanding! I bought my 2016 Acura from Another Dealer( not going to Mention their NAME) You Guys are Awesome!! Thanks Again 🙏Ro Customer service is Outstanding! I bought my 2016 Acura from Another Dealer( not going to Mention their NAME) You Guys are Awesome!! Thanks Again 🙏Ron Barton More
by bartonron35
Other Employees Tagged: Kyle Cook
October 21, 2019
Customer Service is great I have always received very good service along with explanation of what is needed, they are very professional and courteous. This visit was for Eco Bl I have always received very good service along with explanation of what is needed, they are very professional and courteous. This visit was for Eco Block and they did beautiful job, looks brand new again. More
by JNIC147204
