Raychiel Lopez

I had a great experience purchasing my new car at Metro Honda. Genaro was extremely helpful, patient, and professional throughout the entire process. He made the test drive and vehicle selection smooth and Honda. Genaro was extremely helpful, patient, and professional throughout the entire process. He made the test drive and vehicle selection smooth and pressure-free, and answered all my questions clearly. Meena in finance was also fantastic to work with. She explained every step of the paperwork and financing in detail, made the process transparent, and helped everything move efficiently. I really appreciated how straightforward and respectful she was. Overall, the team made the buying experience easy and positive. I’m very happy with my purchase and would definitely recommend working with Genaro and Meena if you’re buying a car here. More

by Tao yang Verified Customer Verified Customer

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James was very nice and help us to get a better price for the car we wanted. the car we wanted. More

by EDDYROSESARA Verified Customer Verified Customer

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They were amazing, another dealer literally tried to rip me off(being super sketchy-don’t go to route 22honda) but metro Honda came to my rescue!! metro Honda is where it’s at!!!! me off(being super sketchy-don’t go to route 22honda) but metro Honda came to my rescue!! metro Honda is where it’s at!!!! More

by DENILSON.JOLICOEUR Verified Customer Verified Customer

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It’s a very nice dealer ship the 3 gentalment that took care me are very nice, respectful and professional. care me are very nice, respectful and professional. More

by COLMARLE Verified Customer Verified Customer

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I bought my first Honda Civic in 2004 and it was a nostalgic full circle experience to return again after 21 years to buy another Honda Civic as I approach my retirement years. Raychiel’s personality nostalgic full circle experience to return again after 21 years to buy another Honda Civic as I approach my retirement years. Raychiel’s personality is considerate, patient and professional. She worked very hard to make sure I left there happy and comfortable with my monthly payment. And yes, of course we are now friends and I feel comfortable to refer anyone to her because I know she will treat them right! The world needs more Raychiels!! More

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Dealership is great and also all the employees that work for this dealership are all great, pleasant and very knowledgeable. Also this dealership is one of the best well kept, very clean, I always love to c for this dealership are all great, pleasant and very knowledgeable. Also this dealership is one of the best well kept, very clean, I always love to come here to do car business. Raychiel the best sales lady. More

by STELLAKOSINSKI Verified Customer Verified Customer

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I have been getting service at this dealership since 2022. I stopped by November 2024 as the A/C was blowing hot air. I was told the service performed was to replace the condenser under warranty. I 2022. I stopped by November 2024 as the A/C was blowing hot air. I was told the service performed was to replace the condenser under warranty. I stopped by again in May 2025 for the same issue. This time I was told the service performed was to replace the compressor under warranty. I called this past Monday June 2nd to speak with the service manager and schedule a service appointment for same issue. I was told the service manager is "too busy to come to the phone". Appointment made for Wednesday the 4th at 12:30pm. I showed up on time and spoke with Rachel in service. I explained this is my 3rd time for this same issue. I was told a diagnostic would be done and I stated I would wait. At about 1:10 pm I was told the condenser has a leak but it is "too late in the day and the tech wont have enough time to do the service". I was asked if I can you leave the car or bring it back 1st thing in the morning? I stated I will leave the car. The next morning around 11:10am Rachel calls me and tells me the tech has sealed the leak and recharged the A/C system. She also stated that tech told her this issue may happen again. She also stated that since the dealership has replaced the warranty items, they will not replace them again. I was given the option of leaving my car for another day for further diagnosis. I stated It is just past 11 am and there is time to check whatever needs to be checked today. She said let me talk to the tech and call you back. The callback I received was basically the car is ready, and I have the key when you are ready to pick it up. I picked up the vehicle and to further push my patience I had some spare change under the armrest and that was taken. It's not the amount it's the principle. This situation has me feeling a few things: 1) It's under warranty "we are not making money off this customer". 2) How is 1 pm in the day " too late to do a service?" 3) If it was an associate's vehicle it would have been taken care of 100% by at least the second visit. 4) Don't leave anything in your vehicle you don't mind losing. What happened to "do it right the first time" and or customer satisfaction is top priority? More

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The service was outstanding excellent professional very very good customer service 100% excellent I will refer my family and friends coworkers anyone that’s interested in a vehicle to go to Metro Honda and very good customer service 100% excellent I will refer my family and friends coworkers anyone that’s interested in a vehicle to go to Metro Honda and get the outstanding service that I received from the staff More

by NANA.ABDUL Verified Customer Verified Customer

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Very friendly and courteous service. They make you feel at home. And my vehicle honda ridgeline 2025 drivers nicely. I would recommend anyone to purchase there vehicle from you guys!!!! They make you feel at home. And my vehicle honda ridgeline 2025 drivers nicely. I would recommend anyone to purchase there vehicle from you guys!!!! More

by darrellbigdee Verified Customer Verified Customer

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Excellent service very friendly atmosphere. And the whole entire team is on one accord. I would recommend anyone to Metro Honda. And the whole entire team is on one accord. I would recommend anyone to Metro Honda. More

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