Raymond Persaud

Nice people, friendly and professional. Clean and spacious waiting room with good coffee Thank you Clean and spacious waiting room with good coffee Thank you More

by brads8 Verified Customer Verified Customer

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Oscar Johnson, Assistant Service Manager, greeted me upon arrival. Asked my needs and scheduled the setvice wirk. Mr. Johndon kept me informed during the work and advised me of necessary items. From the ca arrival. Asked my needs and scheduled the setvice wirk. Mr. Johndon kept me informed during the work and advised me of necessary items. From the care of Mr Johnson and the Technicians, work was done and I was on my way safety down the highway. If you drive a Toyota, Jim Ellis Toyota of McDonough, is the place to go for service! More

by cschamel0 Verified Customer Verified Customer

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Comfortable waiting room, good coffee friendly staff , no new models in the show room, wanted to see a couple new models but couldn't! no new models in the show room, wanted to see a couple new models but couldn't! More

by JCPAM198 Verified Customer Verified Customer

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Svc advisor Oscar, was awesome as usual. Very informative wirh timely svc and no surprise charges. Thank you sir, very much! Very informative wirh timely svc and no surprise charges. Thank you sir, very much! More

by Kpe1207 Verified Customer Verified Customer

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Well satisfied with the service that I have received , will recommend to anyone who is interested. will recommend to anyone who is interested. More

by PETRIENNEWARD Verified Customer Verified Customer

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Hate coming to the dealership for service but Raymond's personality eased the pain of bring my car. Thanks Raymond. personality eased the pain of bring my car. Thanks Raymond. More

by BELL4223 Verified Customer Verified Customer

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Raymond was a perfect gentleman. Very knowledgeable at his job. Got me in and out without any glitches Very knowledgeable at his job. Got me in and out without any glitches More

by elorineprince Verified Customer Verified Customer

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Jim Ellis Toyota Dealership is number 1 they really care about their customers. You will be glad you went there !! about their customers. You will be glad you went there !! More

by LINDADWYATT Verified Customer Verified Customer

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Raymond is super professional and takes care of his customers! Always keeps me informed of my car service needs! He is the best!! customers! Always keeps me informed of my car service needs! He is the best!! More

by Amy Verified Customer Verified Customer

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My internal door lock on my 2002 Toyota Tundra broke and I went to see “RAYMOND” in order to get the right part ordered. I requested he call me when the part comes in and departed. No such phone call took p I went to see “RAYMOND” in order to get the right part ordered. I requested he call me when the part comes in and departed. No such phone call took place and as the weekend grew closer, I called and was advised that “RAYMOND” was off until the following day. I asked the other advisor to check for the new part and she informed me it had arrived. I then scheduled my appointment for the following day. At 09:00, I pulled in the service bay and went inside to find “RAYMOND”. I was advised he was not at his station so I waited by my truck. Numerous advisors walked by and asked who I was waiting for and my response was “RAYMOND”. At 09:18, “REED” approached me and informed me that he needed to move my truck so the vehicles could continue to be processed. At this time, “REED” received an earful of my disappointment in Jim Ellis’ Service Department. He apologized for the absence and quickly did my paperwork. At 09:22, “RAYMOND” appeared and worked the order. “REED” approached me and stated the vehicle was ready to be moved and that is when I REQUESTED ANOTHER SERVICE ADVISOR. I was shocked to received a call from “RAYMOND” that my truck was ready…………….. More

by lawdog691 Verified Customer Verified Customer

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