Renata Starbranch
Renata Starbranch at Colonial Cadillac
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Renata Starbranch | Page 19

Service Advisor

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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4.8
192 Reviews
4.8

192 Reviews

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192 Reviews of Renata Starbranch

June 30, 2022

Dealership Rating
Employee Rating

always professional, customer service comes first and never tries to oversell the needs of the client. The major reason to come back to Colonial Cadilliac More

by ROAD39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Bradley, Pete Cascio, Denise Leigh , Christian Aylward

June 29, 2022

Dealership Rating
Employee Rating

It was a horrible experience . There was no communication about my car I called twice and never got a call back. The third call I was put on hold twice to tell me my car would not More

by DMOSK1115
Recommend Dealer
No

Other Employees Tagged: Pete Cascio

Jun 29, 2022

Colonial Cadillac responded

Hello, We at Colonial Cadillac are very sorry to hear about your Service experience. This is never our intention and we only aim to please. I will look into this right away and follow up with a phone call to you. Would you please respond back with a name and phone number so I have a way to look up your information to see what happened? We would really appreciate an opportunity to make this right ! Thank you again, The Management at Colonial Cadillac

June 28, 2022

Dealership Rating
Employee Rating

It is always a pleasant experience to go to Colonial for service. They give me a ride back and forth, if the service is more than an hour. Even pick me up at the nearby Whole Foods! More

by edratch@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh , Randy- Sales

November 29, 2019

Dealership Rating
Employee Rating

This dealership is very efficient and accurate at diagnosing my car's problem. The staff is knowledgeable , friendly and ready to help especially Renata. Thanks More

by Brenda
Recommend Dealer
Yes

Other Employees Tagged: Ray Cascio, Maryanne, Denise

November 26, 2019

Dealership Rating
Employee Rating

service Renata was professional, knowledgeable and easy to work with. My car had an issue under warranty and they did not have the part. Renata sent someone t More

by ldesimone18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 11, 2019

Dealership Rating
Employee Rating

I had a great experience working with a Dave Robinson. Have bought my last 3 Cadillac’s and he had been the best. Love him. Thank you Dave. More

by Jmsaraco
Recommend Dealer
Yes

Other Employees Tagged: David Robinson , Brett Douglass

November 02, 2019

Dealership Rating
Employee Rating

Very friendly and accommodating. Renata was very personable and addressed the issue pleasantly and expeditiously. Wsiting room was comfortable. Fun to look at the new cars in the showroom and speak More

by My CTS
Recommend Dealer
Yes

October 11, 2019

Dealership Rating
Employee Rating

Always helping This dealership is great, always helpful no matter what their doing. Service manager Pete is the best , he's always willing to make your visit the bes More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Pete Cascio, Denise Leigh

August 31, 2019

Dealership Rating
Employee Rating

Excellent people excellent service! I brought my Cts v in for an oil sensor problem they had me in and out expeditiously couldn’t have gone smoother !! Best dealership in Massachusetts More

by Riviera kev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ray Cascio, Jason Ellis excellent

August 19, 2019

Dealership Rating

Replacement of tire damaged via construction site. Service personnel at Colonial Cadillac are knowledgeable, professional and personable. Attention given to customers'/clents' needs and time constrain More

by Dr.D
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh , Ray Cascio, the service technician who assessed, ordered, and installed my replacement tire and Peter and Bryon who always make certain I leave with a clean car.

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