Renata Starbranch | Page 2

Customer service was great. They accommodated everything I asked for and kept in touch throughout the process. They accommodated everything I asked for and kept in touch throughout the process. More

by JMARSHALL728 Verified Customer Verified Customer

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Everything was terrific! I say the same thing after every time i go there!! A great, pleasant atmosphere. I say the same thing after every time i go there!! A great, pleasant atmosphere. More

by RDEFELICE Verified Customer Verified Customer

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The service man who helped me was very nice and receptive. I always feel like I get exceptional service and hospitality at colonial Cadillac receptive. I always feel like I get exceptional service and hospitality at colonial Cadillac More

by SSDYBOWSKI Verified Customer Verified Customer

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Great atmosphere at Colonial. Everyone friendly,courteous and professional. Renata is awesome. She’s a model for customer service agents Everyone friendly,courteous and professional. Renata is awesome. She’s a model for customer service agents More

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Renata is OUTSTANDING. She is the very best person you can see in this service department She is the very best person you can see in this service department More

by BILLYC7 Verified Customer Verified Customer

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We live in Michigan. After visiting with cousins who live near Boston, we were traveling to Virginia to see other family members when the 'check engine' light came on. Kn After visiting with cousins who live near Boston, we were traveling to Virginia to see other family members when the 'check engine' light came on. Knowing we shouldn't drive the car for 10 hours with something wrong, we searched for a nearby Cadillac dealer in hopes they would get us in and diagnose the problem. Sure enough, the service manager said he wanted to help and would get us in to determine what was wrong. Once the problem was diagnosed and Renata confirmed they had the new part needed to fix the problem, she gave us an update and suggested a few places where we could have lunch while the car was being fixed. Shortly after we returned from lunch, Renata said the car was not only fixed, but they washed the outside and vacuumed the floor inside. What could have been a miserable experience was made much better by the service team. Thanks! More

by CHUCK MANIACI Verified Customer Verified Customer

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My favorite dealership to deal with. Real people. Real care. Great communication. I send my mom here to buy cars. Real people. Real care. Great communication. I send my mom here to buy cars. More

by DANIELBOOMSAUCE Verified Customer Verified Customer

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Exceptional service and professionalism always treated with respect and well informed throughout the entire process with respect and well informed throughout the entire process More

by RALPHDONOFRIO Verified Customer Verified Customer

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They are very good at what they do, on time and especially for what you ask. especially for what you ask. More

by JWM5943 Verified Customer Verified Customer

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From the sales and service folks to the general manager the team is top notch. Thank you to Renata, Randy King and the GM Alex. they are all awesome at what they do!!! the team is top notch. Thank you to Renata, Randy King and the GM Alex. they are all awesome at what they do!!! More

by AMZILDJIAN Verified Customer Verified Customer

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