This was the best car purchase I ever had. In short, amazing. I visited this dealership to see in person the new GLE 350, so I informed my salesperson, Renee Bianco, that I was only looking and at no moment she hesitated to keep helping me. In fact, she asked to test drive it, for I can experience my prospective car. At no moment she pressured me, or asked if I was ready to buy. She was friendly, honest and patience. Renee introduced me to the sales manager, Jason Lee, who was also great. We talked for a bit until we agreed on a price, scheduled my delivery date and it was fast and great. The finance manager Sergio was outstanding and patience. In conclusion, I loved my experience and the people I dealt with. Thank you Renee, Jason and Sergio, you are an asset to MB of New Rochelle.
"Quick, honest, friendly "
Came in just looking for my dad, a couple of hours later... Purchased an slk300 convertible. Friendly staff, very patient and reasonable. Wonderful experience overall. Got the car the same day.
"Enjoyable car buying experience "
It's about relationship building. The moment I walked in the door with my jeans and baseball cap, my only purpose was to browse at the beautiful Mercedes Benz lineup. I was just killing some some while I was getting my daughters fiat serviced up the road. I struck up a conversation station with Renee Blanco and was treated like royalty. I told her right off the back that I have no intention on making a purchase at this time. I insisted that she continued here work with some other potential buyers. Renee still offered me coffee and pastry and even showed me some cats while her others customers were in finance. Mohammed the sales mgr. Very accommodating and personal. Christian in maintenance was very patient with me while explaining some of the features to some of the cars due to the fact I had a very bad cold that day and had to excuse myself every few minutes. Christian even brought me cold medicine and water. Needless to say I left the dealership with a brand new Mercedes Benz. Wonderful car buying experience from a top of the line sales team.
"Great Sales Experience and Outstanding Sales Person"
Welcoming place and great service, everything was done in a timely manner. Rene Bianco was simply wonderful, always had a smile on her face, She made me feel like i was talking to a family member (she is a star). The next time i was there, i enjoyed a cup of coffee with delicious snack while waiting for my car to be washed.
"Great Sales Experience; Terrific Sales Person"
This was not our first sales experience with Mercedes dealers for an automobile. I must say it was very pleasant. I was introduced to Renee Bianco, Sales Representative. Renee was a pleasure to work with. I felt she was honest and trustworthy. The dealership itself made me feel it was a business which wanted to make deals but be fair. I recommend dealing with Renee and Mercedes-Benz of New Rochelle.
"Customer Appreciation & Satifaction The Standard "
I Have owned/leased autos over 6 decades. Mercedes is one of the finest autos. My last 5 leases were with 3 MB dealerships. MB of NR is the most excellent, multi-ethnic, convenient & efficient. In management, sales & service, customer appreciation & satisfaction, are the high standard. Promotions & activities maintain positive interactions with the dealership.
Over the decades, I have come to recognize those qualities I consider excellent in sales personnel. Renee Bianco is a consummate sales representative. She provides a highly professional & personalized attention to my interests & requirements. She's always prepared for our appointments & never appears hurried to "seal the deal." Renee kept me informed throughout the acquisition & lease processes. Since I took possession of my car, Renee has contacted me & remains available to answer & research any questions. In sum, I rate Renee Bianco a 10+!
Other Employees Tagged:
, Unfortunately, I have forgotten the names of some service & mgmt personnel who were also very helpful.
My sales rep is Renee Bianco. I have worked with her for over 4 years and she is professional,helpful.
Informative. Shes also makes herself accessible and after sales follows up to ensure all is well. Makes me feel good to be appreciated.
Very professional and friendly. Renee was very knowledgeable and personable and prompt! Sales manager Jason was professional. We are very happy and will recommend to our friends!
"Renee you are the best!!!!!!!!!!!"
As you enter the doors of the dealership everyone is so pleasant. But I was so lucky to be matched with Mrs. Renee Bianco. Renee you made my whole car buying experience a comfort, fun, and no pressure one. You've helped me find the right car for me and my needs. You're knowledgeable and patient. Thank you for working so hard to find the exact car I wanted. You truly rock! Also thank you to the whole Mercedes Benz Family in New Rochelle!!!!!
Mercedes Benz of New Rochelle was just wonderful. From the moment I walked in to the moment I left, I felt very important. Their customer service was marvelous. Renee Bianco, my sales rep was great. She was very knowledgable and gave me her undivided attention. Thank you Renee!!!