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Rex Franks
Rex Franks at Ed Morse Chevy GMC North

Rex Franks

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.7
180 Reviews

Dealership Experience

41 yrs, 9 mos

Industry Experience

41 yrs, 9 mos

Specialties & Trainings

gm training

4.7

180 Reviews

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180 Reviews of Rex Franks

January 21, 2026

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Employee Rating

Did not have staff on hand to look at a issue i was having. was told i needed to return it during the week. More

by jhaley0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 21, 2026

Ed Morse Chevy GMC North responded

Thank you for your feedback. We understand your concerns regarding the availability of our staff at Ed Morse Chevy GMC North. Our team strives to provide timely assistance. Please feel free to reach out to us directly so we can discuss your concerns further. We appreciate your input and hope to serve you better in the future. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 06, 2026

Dealership Rating
Employee Rating

Deb is awesome! !! She is never pushy and never have to do a runaround haggling cost for trade in or purchase of our new truck. I even called her and asked if they co More

by MEINSNICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher, Travis Kizzire

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Jan 06, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with Deb at Ed Morse Chevrolet GMC DeWitt. It's great to know that she made the process of purchasing your new truck smooth and enjoyable, and that she went the extra mile to add a special touch with the bow. We truly appreciate your referrals, and we look forward to assisting you and your friends in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 25, 2025

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Employee Rating

very friendly and honest. I definitely recommend. Rex was informative and got me figured out More

by stroyanmichele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2025

Ed Morse Chevy GMC North responded

Thank you, Michele! We truly appreciate your kind words about your experience with us at Ed Morse Chevrolet GMC DeWitt. We're glad to hear that Rex was able to assist you effectively. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 19, 2025

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Employee Rating

Outstanding service done in a very timely manner. I was surprised as well with a coupon offer on my oil change and tire rotation. Thank you More

by MIKEDEVINE10451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review, Mike! We're thrilled to hear that you received outstanding service and took advantage of our coupon offer for the oil change and tire rotation. We appreciate your feedback and look forward to serving you again at Ed Morse Chevrolet GMC! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 14, 2025

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Employee Rating

Service was great this time. It has not always been the greatest but this time it was. I don't remember the 2 people in the service department that I dealt with but it was a wo More

by warrends
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2025

Ed Morse Chevy GMC North responded

Thank you for your feedback! We're thrilled to hear that your recent service experience at Ed Morse Chevrolet GMC DeWitt was great. It's wonderful to know that our team, including Kendra, made a positive impression on you. We appreciate your kind words about our checkout staff as well. We look forward to welcoming you back next time! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 11, 2025

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Employee Rating

your people are polite and professional. I've done business with dealorship for years. This is our fourth new vehicle purchased at location. More

by RHODESFARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher

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Dec 11, 2025

Ed Morse Chevy GMC North responded

Thank you for your kind words! We appreciate your loyalty to Ed Morse Chevrolet GMC DeWitt over the years and are thrilled to hear that you've had a positive experience with our team. Congratulations on your fourth new vehicle purchase! We look forward to assisting you again in the future. Sincerely, The Ed Morse Chevy Buick GMC North Team

December 06, 2025

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Employee Rating

great service help solved all of my problems quickly and professionally will be back for service again More

by BTKAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2025

Ed Morse Chevy GMC North responded

Thank you for your kind words! It's wonderful to hear that you received great service and that we were able to solve your issues quickly and professionally. We look forward to seeing you again at Ed Morse Chevrolet GMC DeWitt for your future service needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 04, 2025

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Employee Rating

THEY GOT ME IN A LITTLE EARLY AND WERE FINISHED WITH MY VEHICLE IN A VERY REASONABLE AMOUNT OF TIME. More

by JAYLANDER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review, Jay! We’re glad to hear that you had a positive experience with us at Ed Morse Chevrolet GMC DeWitt. Our team always strives to provide timely service, and it’s great to know we met your expectations. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 22, 2025

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Employee Rating

Kendra was very helpful and explained everything in detail and kept me informed along the way. I hope to use Ed Morse in the future. More

by Kjenkins1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kendra Kelly

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Nov 23, 2025

Ed Morse Chevy GMC North responded

Thank you, Kendra, for your wonderful feedback! We’re delighted to hear that Kendra provided you with helpful and detailed information throughout your experience at Ed Morse Chevrolet GMC North. We appreciate your support and look forward to assisting you again in the future. Don’t hesitate to reach out if you need anything! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 13, 2025

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Employee Rating

Very friendly and knowledgeable team of capable members at your service. Great service advisors and sales staff More

by SHOLUB7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Luther

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Nov 13, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Ed Morse Chevrolet GMC DeWitt to be friendly and knowledgeable. We pride ourselves on providing excellent service, and it's great to know that our sales staff and service advisors made a positive impression. We look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

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