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Rex Franks
Rex Franks at Ed Morse Chevy GMC North

Rex Franks

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.7
175 Reviews

Dealership Experience

41 yrs, 8 mos

Industry Experience

41 yrs, 8 mos

Specialties & Trainings

gm training

4.7

175 Reviews

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175 Reviews of Rex Franks

December 11, 2025

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Employee Rating

your people are polite and professional. I've done business with dealorship for years. This is our fourth new vehicle purchased at location. More

by RHODESFARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher

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Dec 11, 2025

Ed Morse Chevy GMC North responded

Thank you for your kind words! We appreciate your loyalty to Ed Morse Chevrolet GMC DeWitt over the years and are thrilled to hear that you've had a positive experience with our team. Congratulations on your fourth new vehicle purchase! We look forward to assisting you again in the future. Sincerely, The Ed Morse Chevy Buick GMC North Team

December 06, 2025

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Employee Rating

great service help solved all of my problems quickly and professionally will be back for service again More

by BTKAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2025

Ed Morse Chevy GMC North responded

Thank you for your kind words! It's wonderful to hear that you received great service and that we were able to solve your issues quickly and professionally. We look forward to seeing you again at Ed Morse Chevrolet GMC DeWitt for your future service needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 04, 2025

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THEY GOT ME IN A LITTLE EARLY AND WERE FINISHED WITH MY VEHICLE IN A VERY REASONABLE AMOUNT OF TIME. More

by JAYLANDER01
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Dec 05, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review, Jay! We’re glad to hear that you had a positive experience with us at Ed Morse Chevrolet GMC DeWitt. Our team always strives to provide timely service, and it’s great to know we met your expectations. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 22, 2025

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Employee Rating

Kendra was very helpful and explained everything in detail and kept me informed along the way. I hope to use Ed Morse in the future. More

by Kjenkins1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kendra Kelly

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Nov 23, 2025

Ed Morse Chevy GMC North responded

Thank you, Kendra, for your wonderful feedback! We’re delighted to hear that Kendra provided you with helpful and detailed information throughout your experience at Ed Morse Chevrolet GMC North. We appreciate your support and look forward to assisting you again in the future. Don’t hesitate to reach out if you need anything! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 13, 2025

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Very friendly and knowledgeable team of capable members at your service. Great service advisors and sales staff More

by SHOLUB7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Luther

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Nov 13, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Ed Morse Chevrolet GMC DeWitt to be friendly and knowledgeable. We pride ourselves on providing excellent service, and it's great to know that our sales staff and service advisors made a positive impression. We look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 12, 2025

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Employee Rating

Rex was very informative and I feel that we’ve established a relationship based on good business expectations now and going forward. I’d recommend Rex to anyone seeking thorough service in a timel More

by nlbii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're thrilled to hear that you found Rex informative and that you feel a strong relationship has been established. At Ed Morse Chevrolet GMC DeWitt, we strive to provide thorough and timely service, and your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 27, 2025

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Employee Rating

Car mechanic/technician excellent detailed work. Kendra: customer service. Extremely satisfied. Kendra is excellent communicator, check-in, knowledgeable, very friendly. More

by CLANPINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Kendra= perfect. Excellent. Wonderful.

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Oct 28, 2025

Ed Morse Chevy GMC North responded

Thank you for your kind words about your experience with us at Ed Morse Chevrolet GMC DeWitt! We're thrilled to hear that you were extremely satisfied with the detailed work from our mechanics and the outstanding customer service provided by Kendra. We appreciate your feedback and hope to see you again for any future needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 19, 2025

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They are very pleasant to work with, and reasonably priced. it is also nice to have pick up and delivery service More

by RICHARD.HANSEN1962
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Oct 19, 2025

Ed Morse Chevy GMC North responded

Thank you for your kind words, Richard! We’re thrilled to hear that you found our team at Ed Morse Chevrolet GMC DeWitt (DICB) pleasant to work with and appreciated our pickup and delivery service. We strive to provide reasonable pricing and excellent service. We look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 11, 2025

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Employee Rating

Great job in getting the fender cleaned up it was most appreciated. There was some bed liner spray had gotten on the truck and they did a great job in getting it off. More

by anitasoike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2025

Ed Morse Chevy GMC North responded

Thank you for your kind words, Anita! We are glad to hear that you were satisfied with the service we provided in cleaning up the fender and removing the bed liner spray from your truck. It's always our goal at Ed Morse Chevrolet GMC DeWitt (DICB) to ensure our customers leave happy. We look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 11, 2025

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Employee Rating

Friendly straight forward people. They all know their stuff and are great at customer care. More

by srwilliams71203
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We appreciate your kind words about our team at Ed Morse Chevrolet GMC DeWitt. We're thrilled to hear that you found our staff knowledgeable and friendly. We look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

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