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Rex Franks
Rex Franks at Ed Morse Chevy GMC North
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Rex Franks | Page 2

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.8
105 Reviews

Dealership Experience

40 yrs, 1 mo

Industry Experience

40 yrs, 1 mo

Specialties & Trainings

gm training

4.8

105 Reviews

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105 Reviews of Rex Franks

March 08, 2024

Dealership Rating
Employee Rating

Very kind and efficient explained what they were doing. I would recommend this place to anyone I know More

by DRUNGE1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher , Kyle

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Mar 11, 2024

Ed Morse Chevy GMC North responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

March 01, 2024

Dealership Rating
Employee Rating

Very professional, great dealership,everyone very friendly , would recommend them to my friends. Give them 5 stars! More

by MJGENTRY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Thomas Luther

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Mar 01, 2024

Ed Morse Chevy GMC North responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 20, 2024

Dealership Rating
Employee Rating

The service was prompt. I was kept informed along the way, so I knew when my car would be ready. They took the time to explain my bill. They looked for rebates and ways I More

by RBAKBENEDIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Brandi Benyo

Helpful
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Feb 22, 2024

Ed Morse Chevy GMC North responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Ed Morse Chevy Buick GMC North Team

February 10, 2024

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Employee Rating

Great service department, got my service done in a timely fashion, and 1 of the best service lounges while waiting for vehicle to be done More

by BUDNHRAFAN63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2024

Ed Morse Chevy GMC North responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 01, 2024

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Employee Rating

Awesome experience, quick and very professional. Service staff stayed in constant contact and walked me through all repairs. Service advisor who handled my vehicle was amazing and very knowledgeable More

by QT39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Brandi Benyo

Helpful
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Feb 02, 2024

Ed Morse Chevy GMC North responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 30, 2024

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Employee Rating

Overall great experience! Ryan was very helpful and communicated clearly and quickly! He got my vehicle in the same day I called. Couldn't be happier with my service! More

by CONOR0222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Brandi Benyo, Boris Cvijetic , Casey Smith, Ryan Shadden

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Feb 01, 2024

Ed Morse Chevy GMC North responded

Thank you for taking the time to write this review. We are pleased to hear that Ryan was able to provide an efficient and overall positive experience. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 20, 2024

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Employee Rating

The service managers contacted me right away with the diagnosis and offered me a the options to correct the problem. They completed the work and under estimate. Pleased with all phases of the service dep More

by DRBOESCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem

Helpful
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Jan 23, 2024

Ed Morse Chevy GMC North responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 08, 2024

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Employee Rating

Anytime I have been there the staff has always friendly, helpful and able to get me in fitting my schedule More

by WCPAD5292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Brandi Benyo

Helpful
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Jan 10, 2024

Ed Morse Chevy GMC North responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 04, 2024

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Employee Rating

I had great service. The personnel were all very friendly and helpful! They even washed my car! 😍 More

by HDIWILHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Brandi Benyo

Helpful
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Jan 04, 2024

Ed Morse Chevy GMC North responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 03, 2024

Dealership Rating
Employee Rating

very good service and also quick while I waiting at the dealership, I'll recommend it More

by JJREYNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2024

Ed Morse Chevy GMC North responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC North Team

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