great experience every honest would go again very helpful
very fast very friendly would recommend to friends and family
very fast very friendly would recommend to friends and family
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by jaimito.andrade
Verified Customer
Verified Customer
Other Employees Tagged:
Reza Asnashari
Jun 01, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Some amusement park lines seem to fly by when everything is running perfectly. We're glad your visit felt just as smooth and enjoyable. Thanks for sharing your experience!
Overall dealership experience was good.
Everything went as expected. Had a small issue in finance regarding being misled into purchasing the karr security system but otherwise a good experi
Everything went as expected. Had a small issue in finance regarding being misled into purchasing the karr security system but otherwise a good experience. Highly recommend Ash and Ray
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by mlee5698
Verified Customer
Verified Customer
Other Employees Tagged:
Reza Asnashari
May 18, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for the thoughtful feedback. We’re glad to hear your overall experience went smoothly and that Ash and Ray made a positive impression. At the same time, we regret that you felt misled, and we'd be happy to connect and answer any questions you have about that.
May 18, 2026 -
mlee5698 responded
I don't have any questions regarding the karr system, but it was misleading into making it seem like it was already included in the terms agreed on the sale (pre finance office) and then just adding it on to increase overall price. Realizing it while I was still in finance office (haven't completed signing all documents/taken delivery) I asked to take it off but was told "it's been activated already and I can't do anything about that" when that's actually not true was my biggest issue here.
Sales was great and process was
Easy and fast.
Really enjoyed my experience and will recommend
Really enjoyed my experience and will recommend
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by bwz
Verified Customer
Verified Customer
May 11, 2026 -
Norm Reeves Honda Superstore Cerritos responded
It’s like grabbing your order and realizing it’s already waiting for you before you even finish paying. Quick, simple, and right on time. Glad everything felt effortless, and thanks for the recommendation.
I recently purchased a car from this dealership, and I
had an outstanding experience thanks to my salesperson, Reza. From start to finish, he was professional, patient, and incredibly knowledgeable. He to
had an outstanding experience thanks to my salesperson, Reza. From start to finish, he was professional, patient, and incredibly knowledgeable. He took the time to answer all my questions, explained every detail clearly, and made sure I felt confident and comfortable throughout the entire process.
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by ashmo1361
Apr 01, 2026 -
Norm Reeves Honda Superstore Cerritos responded
A great experience often comes down to someone willing to slow down and explain the details. Reza made sure every step made sense and that you felt confident moving forward. That level of care turns a purchase into something much more.
Efficient and fair.
We made the deal online, and they held the car for me for 4 days. It was cleaned up and ready to go when I arrived. Smooth and easy transaction.
We made the deal online, and they held the car for me for 4 days. It was cleaned up and ready to go when I arrived. Smooth and easy transaction.
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by johngahan
Verified Customer
Verified Customer
Other Employees Tagged:
Reza Asnashari
Mar 16, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Reza rolled out the red carpet, holding your car and preparing everything so your arrival felt effortless and exclusive. Efficient, fair, and ready-to-go service made this a VIP experience!
She makes everything clear & professionally, I will
definitely recommend her to my friends , thank you lili!
definitely recommend her to my friends , thank you lili!
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by laixie516
Mar 10, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Just call Lili lobster, cause she's on a roll! We love seeing two back-to-back five-star mentions for her. Thank you so much, and enjoy the new car!
Reza was a phenomenal person to work with.
He made everything simple, easy, and to the point. Transparent with all the information. We drove 2 hours to come see him, and he did not waste our t
He made everything simple, easy, and to the point. Transparent with all the information. We drove 2 hours to come see him, and he did not waste our time. My wife and I are very pleased with the service and would definitely recommend Reza to our friends and family. Exceptional service.
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by Rpimentelvega
Mar 02, 2026 -
Norm Reeves Honda Superstore Cerritos responded
This experience was a full-court win. Reza kept everything clear, quick, and transparent, and even a two-hour drive couldn’t slow the momentum. That’s a buzzer-beater of a buying experience.
The salesman was great.
His colleague that finalized the sale and the finance person were also very kind and helpful. However, my car was washed and prepared for me very poo
His colleague that finalized the sale and the finance person were also very kind and helpful. However, my car was washed and prepared for me very poorly. I came back to pick up a cargo tray and neither two other salesman nor the parts salesman knew how to put it in. It seemed like the whole focus is selling the car but not anything else.
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by dr
Verified Customer
Verified Customer
Mar 02, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Hi there. First, we appreciate your acknowledging the efforts of both Reza and Ash. It's nice to hear that they made your purchase enjoyable. However, we apologize for the ill-prepared vehicle when it was time for pick up. Those details matter, and we'll make sure to address this. If you'd like to discuss further, please reach out using the details below.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.
Red carpet treatment.
He ran back and forth so we didn't wait long. I knew I was buying a car from him.
He ran back and forth so we didn't wait long. I knew I was buying a car from him.
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by peneliko
Verified Customer
Verified Customer
Other Employees Tagged:
Reza Asnashari
Feb 20, 2026 -
Norm Reeves Honda Superstore Cerritos responded
That’s VIP treatment with purpose. Attentive, efficient, and tuned in every step of the way, just how a premium experience should feel. Thanks for trusting the process.
They were professional and easy to work with.
Good choice that I went to this location.
Good choice that I went to this location.
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by manny11615
Verified Customer
Verified Customer
Jan 20, 2026 -
Norm Reeves Honda Superstore Cerritos responded
A smooth experience can make all the difference, and we're so glad your visit left you feeling confident. Thanks, Manny!