Ricardo "Rick" Torres | Page 2

I negotiated purchase of vehicle online with the dealership’s Internet fleet group. Process was seamless and hassle free. Vehicle, pricing, etc were as negotiated once I arrived at dealership to com dealership’s Internet fleet group. Process was seamless and hassle free. Vehicle, pricing, etc were as negotiated once I arrived at dealership to complete the transaction. Everything about this experience was efficient, professional, and courteous. Would use this dealership again if purchasing another Audi. More

Helpful 0

Report | Print

Quick and easy transaction. I was able to set everything up over the phone and when I got there the paperwork was ready to sign with very little sitting around waiting on them t I was able to set everything up over the phone and when I got there the paperwork was ready to sign with very little sitting around waiting on them to prepare documents. More

Helpful 1

Report | Print

Great experience Had an easy and enjoyable experience leasing a new Audi. Great selection and great people. Would recommend this dealership to anyone in Southern Cal Had an easy and enjoyable experience leasing a new Audi. Great selection and great people. Would recommend this dealership to anyone in Southern California looking for a new Audi. More

Helpful 0

Report | Print

Great Experience I received fantastic service from the moment I got to the dealership. I arrived at about 8am on a Saturday to get my car serviced and Christian immedi I received fantastic service from the moment I got to the dealership. I arrived at about 8am on a Saturday to get my car serviced and Christian immediately helped move my car to the service department, got my paperwork completed, and even called me an Uber back home. All of this was completed in the span of 10 minutes or less. In addition, although the service department closes at 1pm on a Saturday, he dropped of my keys and paperwork with the front desk so that I was able to pick up the keys at my convenience until the dealership closed at 8pm. Ricardo was a fantastic salesman and helped me feel comfortable while test driving cars and browsing my options. Great, smooth experience. More

Helpful 0

Report | Print

Friendly, swift, follow through, detail Rick was very helpful from the moment we walked in, organized a test drive right way before trying to pitch me about the car. I had in mind what I was Rick was very helpful from the moment we walked in, organized a test drive right way before trying to pitch me about the car. I had in mind what I was looking for and he showed me what they have in stock More

Helpful 0

Report | Print

Very good service and nice people work there . Everything was very fast . I was there maybe 40 min approximately . Car was washed and full of gas . and nice people work there . Everything was very fast . I was there maybe 40 min approximately . Car was washed and full of gas . More

Helpful 0

Report | Print

Thank you Rick! Rick was outstanding at responding to our request for information via email. His responses allowed us to fall in love with our first Audi before test Rick was outstanding at responding to our request for information via email. His responses allowed us to fall in love with our first Audi before test driving and actually seeing the vehicle. Excellent communication from beginning to end. Thank you to Rick for your excellent customer service, patience and understanding! His manager helped us but I forgot his name. Joesph in finance was great as well his professionalism is superb! More

Helpful 0

Report | Print