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Ricardo Viveros
Refer Me
82 Reviews
Originally from Mexico City, but have been a Texan for 20 years now. I have a beautiful and supportive wife and a lovely 6 year old daughter. Enjoy spending my free time around family and friends. I have been in the car business for 14 years now, most of that time in the wholesale and retail of pre-owned vehicles. My main focus is always the customer and like to always exceed their expectations. I have been welcomed by the Audi Dallas Family and wish to extend that invitation over to you, my future customer!
Read moreDealership Experience
4 yrs
Industry Experience
17 yrs, 2 mos
Languages Spoken
English
Spanish
82 Reviews
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82 Reviews of Ricardo Viveros
August 19, 2020
Ricardo was great! He, along with Jose (Asst Mgr) made sure that I was happy with my purchase and finance options. Although there was a small “incident” towards the end, it all worked out great. Thank sure that I was happy with my purchase and finance options. Although there was a small “incident” towards the end, it all worked out great. Thanks guys! More
by LeviHi
Helpful 
August 18, 2020
Jaramy and Stephen were very helpful and grate to work with! I especially liked chatting with Naushad about his home country, Morocco. A very friendly team overall, they were very accommodating! with! I especially liked chatting with Naushad about his home country, Morocco. A very friendly team overall, they were very accommodating! More
by rebecca-sommer
Other Employees Tagged: Stephen Rosenkrantz, Jaramy LaLonde, Naushad Limbada , Nicole Schneider
August 17, 2020
I had the most amazing experience buying car from Audi Dallas. This being my first dealer purchase, I walked into the dealership with fear and confusion until I met my sales agent Ricardo. He made me so Dallas. This being my first dealer purchase, I walked into the dealership with fear and confusion until I met my sales agent Ricardo. He made me so relaxed, was very detailed and patient with all my questions and concerns. He brought my vehicle to my office and went above and beyond to give me absolute satisfaction. I will definitely recommend this dealer to my friends and family for sure👍👍 Thank You! More
by judith
August 14, 2020
This is my 3rd Audi but first time purchasing from the Dallas location. Great customer service and painless process. Navigation was supposed to be included in my vehicle but now it's not available. Increa Dallas location. Great customer service and painless process. Navigation was supposed to be included in my vehicle but now it's not available. Increased the rating an extra star after speaking with the sales manager. If this gets resolved I will adjust the rating and review to reflect the service. More
by Quang Young
August 11, 2020
Amazing customer service! I didn't step into the dealership thinking I would walk out with a car within a few hours but the attentiveness of Ricardo gave me peace of mind that I didn't step into the dealership thinking I would walk out with a car within a few hours but the attentiveness of Ricardo gave me peace of mind that I'm being taken care of. He answered all my questions to the best of his ability and didn't push me towards anything. He had vehicle knowledge and was really personable. Every employee in the building was smiling and you could tell they wanted to make sure that you were okay. Got out of there with a great deal and would come back to this dealership again for my next purchase! More
by ikhtiaralam
August 11, 2020
Exceptional personalized service, thank you Ricardo! Thank you for your hard work and dedication we could not have picked a better dealership to work with and helping us ship our car. We highly recommen Thank you for your hard work and dedication we could not have picked a better dealership to work with and helping us ship our car. We highly recommend Ricardo and this dealership to our family & friends. Keith & Kat More
by Keith & Kat
August 07, 2020
I had a great experience at Audi Dallas. Thank Steve Rosenkrantzband Ricardo Viveros for working with me to sell the Lexus to me. Best Regards, Gary Pickrel Rosenkrantzband Ricardo Viveros for working with me to sell the Lexus to me. Best Regards, Gary Pickrel More
by Dean45La
Other Employees Tagged: Stephen Rosenkrantz , Alec Burns in Financing
August 01, 2020
Great selection of Audis! Probably the best in the area! Salesman was knowledgeable & friendly! He went over all of the details of the automobile, comparing the different features of each model. Wonderf Salesman was knowledgeable & friendly! He went over all of the details of the automobile, comparing the different features of each model. Wonderful service! More
by Ndfjbf
July 27, 2020
The customer service at audi Dallas was the best i had since entering the US. Ricardo, my sales person i believe went beyond good to make sure i get the best experience. The space and staffs are welcoming since entering the US. Ricardo, my sales person i believe went beyond good to make sure i get the best experience. The space and staffs are welcoming, the bulding is clean. BUYING A CAR HAS NEVER BEEN SO EASY More
by Nick ouemba
Other Employees Tagged: Adam Figueroa
July 24, 2020
Ricardo was awesome and easy going, no pressure....best car buying experience EVER! Home delivery option was great and the car was clean. Not just 5 but 10 stars is what I would give if I could. car buying experience EVER! Home delivery option was great and the car was clean. Not just 5 but 10 stars is what I would give if I could. More
by jaws7147
Other Employees Tagged: Aisha Roman
