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Rich Kemp
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Rich Kemp
Customer Advisor & Product Concierge
Easterns Automotive Group of Laurel
3510 Laurel Ft Meade Rd
Laurel, MD 20724
14 Reviews
The best BIO is a customer's compliment: I had an excellent experience working with Rich Kemp at Eastern in Laurel. From the moment I walked in, Rich made me feel comfortable and confident. I had already done some research online and knew which car I was interested in, but Rich took the time to walk me through all the details, ensuring I was fully informed about the model. His knowledge was extensive, and his no-pressure approach made the entire experience enjoyable. Rich was attentive and patient, answering all of my questions and making sure I felt at ease every step of the way. Thanks to him, I was able to drive away in the exact car I had my eye on. I highly recommend Rich Kemp to anyone looking for a knowledgeable, friendly, and professional Sales Concierge!
Read moreIndustry Experience
14 yrs, 11 mos
Specialties & Trainings
Master Sales Concierge Certification
14 Reviews
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14 Reviews of Rich Kemp
May 04, 2025
"It is a pleasure to recommend **Rich Kemp** as a vehicle salesperson. During my buying experience with him, I was completely satisfied with his professionalism, industry knowledge, and personalized attentio salesperson. During my buying experience with him, I was completely satisfied with his professionalism, industry knowledge, and personalized attention. Rich not only demonstrated extensive knowledge of models, features, and financing options, but he also listened to my needs to recommend the perfect vehicle. His honest approach, patience, and dedication made the entire process smooth and pressure-free. More
by workroad15
May 04, 2025
"It is a pleasure to recommend **Rich Kemp** as a vehicle salesperson. During my buying experience with him, I was completely satisfied with his professionalism, industry knowledge, and personalized attentio salesperson. During my buying experience with him, I was completely satisfied with his professionalism, industry knowledge, and personalized attention. Rich not only demonstrated extensive knowledge of models, features, and financing options, but he also listened to my needs to recommend the perfect vehicle. His honest approach, patience, and dedication made the entire process smooth and pressure-free. More
by workroad15
Other Employees Tagged: Anthony Francisco
April 29, 2025
They took the time to explain everything, we are here for the second time. Rich and Antonio help us a lot to reach our goal. the second time. Rich and Antonio help us a lot to reach our goal. More
by verenise2326
Other Employees Tagged: Anthony Francisco
April 27, 2025
I was working with Mr Rich he was amazing. .I feel as he treated me with love and kindness as family.. will highly recommend him to everyone.. WOW he help me get though a tough time as my car .I feel as he treated me with love and kindness as family.. will highly recommend him to everyone.. WOW he help me get though a tough time as my car was totalled and my first accident.. Rich was my man 💪 lesson my stress. Love Rich. More
by molly20debbie
Other Employees Tagged: Amadou Sow
April 22, 2025
It was on a Saturday evening that the first contact was initially made with Easterns Automotive Group by Monday the transaction was finalized. The sales assistant, Rich Kemp was very much professional in h initially made with Easterns Automotive Group by Monday the transaction was finalized. The sales assistant, Rich Kemp was very much professional in his dealing. Mr. Kemp explained every detail concerning the transaction and expectations for both Easterns Automotive Group and us as buyers. At the end of the transaction both parties were satisfied. More
by bsnohjr
April 14, 2025
Mr Kemp gave great customer service, professional and smooth. He was a joy to work with smooth. He was a joy to work with More
by nicolittle198969
Other Employees Tagged: Joel Alexis
April 12, 2025
My experience was wonderful with Mr. Rich. He gave me a wonderful customer service patient and understanding I was very satisfied with my choice of car. If you need a car Make sure you c Rich. He gave me a wonderful customer service patient and understanding I was very satisfied with my choice of car. If you need a car Make sure you come see Mr.Rich More
by genevieve.kamara
Other Employees Tagged: Joel Alexis
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