My Review Of Easterns Automotive Group of Laurel:
I started my process with an online inquiry for a 2013 GMC XLT at a VA Easterns location (703-949-9508). Alexandra (Alex) returned my email with a call, but we played phone tag and when I missed her the last time, the nice gentleman who answered decided to help me (sorry I can't remember his name). He referred me over to Vinney and Jesus in the Laurel location because they were closer to me than the location that had the truck.
Coley called me to confirm our appointment at the Laurel location and when I arrived, I met Ronnie. It seemed like I was playing "musical sales rep." but what I later learned is that they all worked on my deal. :)
I came in that 1st day with the intent of just dropping off the paperwork I was told to bring. Ronnie wanted me to sit down and fill out a lot more paperwork and I got a wee bit feisty with "my menz" because I didn't want to be in a dealership all night on a cold, rainy night. They probably thought: "she's a clown, cute, but a clown none the less!" And I left.
Coley called me back in the next night to come get my truck. I don't know the amount of work they performed behind the scenes, but I do know that all of them were professional, curteous and all laughs and smiles with me and I truly was a "playful hot mess" (oh, don't judge me, I was born this way - just pray for me! :) ).
I think I received one of the best deals in my total years of car buying experience!!! I received a great interest rate; the price was great compared to Kelly BB and NADA ratings so I did not haggling on the price; I had no long night of "oh, let me go get my manager; let me see if we can do this/that." It truly was a wonderful experience and to look at us and our interactions, you would think I was just popping in on my friends just to say high and pick up a truck for a joy ride. :)
This is my first time dealing with Easterns and although I have a few friends who told me about them long ago, I never did because I always thought "your job is your credit" was "fishy." However, after what I experienced, I'll be like my few friends...I'm telling everyone to check out Easterns first or at least compare them during your car shopping experience.
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Easterns Automotive Group of LaurelAdded:
4/1/2013 11:48:57 AM
Thank you for the great review. We are so glad you had such a great experience and that you will give us such a great recommendation. A referral is the biggest compliment you can give to us.