Rich Metcalf | Page 19
Sales Manager
Larry H. Miller Hyundai Peoria
8425 W. Bell Road
Peoria, AZ 85382
BORN IN FARGO, ND PREVIOUS OCCUPATION WAS TEACHING HOBBIES ARE FISHING AND CAMPING FAVORITE MOVIE IS MAJOR LEAGUE FAVORITE THING ABOUT WORKING AT PEORIA HYUNDAI IS THE TEAM ATMOSPHERE
Read moreDealership Experience
6 yrs, 2 mos
Industry Experience
6 yrs, 2 mos
Specialties & Trainings
Communicator
Hyundai Certified
AZ State Teacher Certification
View more specialties & trainings212 Reviews
Write a Review212 Reviews of Rich Metcalf
January 19, 2019
Miles Above the Rest Excellent customer service (thank you, Robert!!) Larry Miller Hyundai as a good selection of stock. We initially went to purchase a new vehicle but en Excellent customer service (thank you, Robert!!) Larry Miller Hyundai as a good selection of stock. We initially went to purchase a new vehicle but ended up with a great deal on a used, Hyundai Certified car (thank you, Dakota). Very happy with the price, quality and professionalism shown by the entire staff. Efficient, courteous financing (thank you, Billy). Loved the free snacks too - and the coffee from the fancy really hit the spot :-) I will definitely be back to purchase my next car from Larry Miller Hyundai Peoria!!! More
Other Employees Tagged: Dakota Dial, Marisa Balderaz , Mrika Dobreci, Albert Heron, Billy Phister, Eli Saba, Robert Smith, Jake Ventimiglia, Wendi Weber
January 19, 2019
Second Chance We really needed another vehicle, but we waited patiently. I’m so glad to have met such good people. We’re truly grateful Thank you We really needed another vehicle, but we waited patiently. I’m so glad to have met such good people. We’re truly grateful Thank you More
Other Employees Tagged: Jeff Alves , Seth Baldwin, Robert Smith
January 17, 2019
The wife new ride Stopped in at Larry Miller Hyundai for an oil change and tire rotation. While waiting I met Rich Metcalf and in conversation told him that we were go Stopped in at Larry Miller Hyundai for an oil change and tire rotation. While waiting I met Rich Metcalf and in conversation told him that we were going to be interested in a second car. The next day we returned and bought this new Kona. Rich was a very knowledgeable sales agent. Very personable. Would definitely refer him to anybody interested in a Hyundai. More
Other Employees Tagged: Addison Garrett
January 12, 2019
We will do... yea right I purchased a used vehicle for 28k, with a “We will do” to fix a rattle. Because during the test drive, the salesperson and I couldn’t find where the I purchased a used vehicle for 28k, with a “We will do” to fix a rattle. Because during the test drive, the salesperson and I couldn’t find where the rattle was coming from. I was asked that if they fixed the rattle, would I buy the vehicle. I said yes, so I bought the vehicle with their promise to fix the rattle. One week later they had me bring in the vehicle. They had the vehicle for 4 days and determined they couldn’t fix the rattle. When I said I don’t want the vehicle with the rattle they promised to fix, they said I could trade it in on another vehicle. They offered me 21K for the trade in. 7K less than what I paid for it 2 weeks earlier. So just a warning to everyone, even if they promise something and put it in writing that does not mean they will stand behind it. More
Other Employees Tagged: Robert Smith, Kyle Stevens
January 12, 2019
Thank you everyone Everyone I've come in contact with thus far at Larry Miller has been helpful, friendly and honest! They took care of me and made sure I was happy with Everyone I've come in contact with thus far at Larry Miller has been helpful, friendly and honest! They took care of me and made sure I was happy with my purchase and my experience. Thank you guys, I couldn't be more happy! I will definitely spread the good word and return for services. More
Other Employees Tagged: Dakota Dial, Marisa Balderaz, Edgar Garay, Hunter Wood , Zac Buchanan, JT Hemstreet, Ben Schwartz, Robert Smith, Jake Ventimiglia
January 12, 2019
No Pressure Larry H. Miller Hyundai Peoria dealership is one of the most positive experiences we have been through. There was not any excess pressure on us to tak Larry H. Miller Hyundai Peoria dealership is one of the most positive experiences we have been through. There was not any excess pressure on us to take any of the usual add-ons to the contract. The options were explained clearly and our responses were received without question. Everyone we talked to were friendly. More
Other Employees Tagged: Dakota Dial, Edgar Garay , Zac Buchanan, JT Hemstreet, Albert Heron, Paul Hettler, Jeffrey La Caria, Anthony "Buddie" Lee, Ben Schwartz
January 06, 2019
Fantastic Organization Wow, what an experience the entire staff was friendly and personable. My customer advocate Rich Metcalf made the entire experience feels as if I was w Wow, what an experience the entire staff was friendly and personable. My customer advocate Rich Metcalf made the entire experience feels as if I was walking with a brother helping me get into the best vehicle possible. The GM, and the rest of the staff made it feels as if my needs were more important than the bottom line. Wow, is all I can say this dealership is fantastic.. Ohh and the 2017 Hyundai Hybrid is flawless.. More
January 05, 2019
No nonsense, great deal After visiting numerous Hyundai dealerships, we were pleased to finally discover Larry Miller Hyundai in Peoria. The other various dealerships that we After visiting numerous Hyundai dealerships, we were pleased to finally discover Larry Miller Hyundai in Peoria. The other various dealerships that we dealt with before coming to Larry Miller were negligent and aloof. From the moment we walked into Larry Miller Hyundai we were met with friendly, helpful, and honest customer service throughout. They stayed late in order to close the deal and never made us feel pressured into making any decisions we didn't want to make. They were straightforward and so pleasant and we couldn't have asked for a better experience. Definitely would give this dealership our highest recommendation. More
Other Employees Tagged: Marisa Balderaz, Austin Tafoya, Hunter Wood , Zac Buchanan, Albert Heron, Jenna Pauley, Eli Saba, Robert Smith, Jake Ventimiglia
January 02, 2019
Very Pleased Larry H. Miller Hyundai Peoria is a great dealership. I had a wonderful car buying experience with Albert, honest and upfront; very pleased. Everyone Larry H. Miller Hyundai Peoria is a great dealership. I had a wonderful car buying experience with Albert, honest and upfront; very pleased. Everyone were friendly and pleasant. More
Other Employees Tagged: Albert Heron, Billy Phister, Eli Saba, Robert Smith, Kyle Stevens, Wendi Weber
December 26, 2018
Perfection Could not of asked for a better experience. Great staff will be back in a couple years! Or months for oil changes! Service is friendly as well Edgar i Could not of asked for a better experience. Great staff will be back in a couple years! Or months for oil changes! Service is friendly as well Edgar introduced me while we were waiting to sign! More
Other Employees Tagged: Edgar Garay, Nick Laffoon , Peter Scheren