Rich Ruby
Rich Ruby at Spitzer Ford Hartville

Rich Ruby

Finance Manager

Spitzer Ford Hartville

543 W. Maple Street
Hartville, OH 44632

4.5
11 Reviews
4.5

11 Reviews

Write a Review

11 Reviews of Rich Ruby

August 10, 2025

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Employee Rating

Brody Giffin was such a pleasure to work with. I didn’t care for the financial guy and don’t remember his name. More

by Myrtle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brody Giffin

August 09, 2025

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Very clean, organized, welcoming, and supportive community of staff members willing to help with anything. More

by Ryley Cecil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Geitgey, Dwayne Jones

Aug 12, 2025

Spitzer Ford Hartville responded

Our staff works closely as a community to serve our customers with nothing less than 5 star service. We are glad our clean and welcoming environment earned your recommendations and we hope we can support you again if you are in need of automotive services.

August 09, 2025

Dealership Rating
Employee Rating

The Hartville Spitzer dealership, and sales rep Johnathon Mack, went the extra mile to find the vehicle I wanted. Johnathon’s knowledge of Ford products and negotiation assistance was much appreciated. Other More

by kingbill2550
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Mack, Sierra Dieble

Aug 12, 2025

Spitzer Ford Hartville responded

Our team goes the extra mile to ensure every part of purchasing a car with us is comprehendible. We do our best to help our customers negotiate fair prices on vehicles they want. Please know we are here to assist you with any questions that may arise or if you are in the market for another vehicle.

August 09, 2025

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We were met at the door and took us to Brody Giffin. Brody was very knowledgeable about the vehicles. Took time to explain things to us and We love the EcoSport. More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brody Giffin

Aug 12, 2025

Spitzer Ford Hartville responded

Dear Kathy, We are appreciative that you took time to leave us a review. Brody will be glad to know you are loving the EcoSport! Our staff is very knowledgeable on our vehicles and as such we are able to assist our customers in finding the perfect car for their individual needs. We hope to have an opportunity to work with again if you are ever in need of another vehicle.

August 09, 2025

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My wife and I feel very comfortable shopping for vehicles at this dealership. We have worked with Brody Griffin to purchase 3 different vehicles. No high pressure! More

by twowen48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine, Brody Giffin

Aug 12, 2025

Spitzer Ford Hartville responded

We are so grateful for your continued business with Brody and our dealership! We hope to continue providing you and your wife exceptional service for years to come. Let us know if we can be of assistance to you again.

August 08, 2025

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Employee Rating

One of the most comfortable amazing knowledgeable Dealerships in the northeast Ohio area. The whole team should be given a day off for all the hard work they do. Keep up the great work. More

by john.
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Aug 12, 2025

Spitzer Ford Hartville responded

Dear John, Thank you for giving us praise on our hard work! Your words encourage us to keep up the great work and help more customers have a wonderful experience when they come to our dealership. If you are ever in need of our automotive services again please know we would be honored to help you.

August 08, 2025

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Everyone was very polite, always listened to my needs and got me the right vehicle at the right price. More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Geitgey, Brody Giffin , Mark clark

Aug 12, 2025

Spitzer Ford Hartville responded

Don, We are pleased to know that we were able to help you find the car that best suits your needs at the right price! Our team tries our best to ensure our customers safety and satisfaction because it is of the utmost importance to us. Contact us if you ever have any further questions or concerns. Safe travels!

March 31, 2025

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We have enjoyed working with this dealership and their employee, salesman Zachary Koval. This has been the 3rd vehicle we have purchased from Zach and Spitzer Ford Hartville. We will always support the More

by Deeters1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Koval

Mar 31, 2025

Spitzer Ford Hartville responded

Thank you for your amazing review, Richard and Deann! We are honored by your continued business, and we are glad that our team consistently takes great care of you and that Zachary made this experience with us no different. Congratulations on your new vehicle! We wish you the safest of travels until we meet again!

March 17, 2025

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It’s a smaller dealership which I liked. Our salesman Jason Covert did a great job. Everything thing with the transaction went smoothly More

by jagreen14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Covert

Mar 18, 2025

Spitzer Ford Hartville responded

Thank you for your 5-star rating! We are pleased to hear that Jason provided you with top-notch service and ensured your experience with us was as smooth as possible. We greatly appreciate the opportunity to work with you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 04, 2025

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Employee Rating

Hartville has earned my trust and my business from here on out. Brody Griffin and the team at Spitzer crushed it I will be forever grateful. More

by firefueler11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine, Brody Giffin , The lady at the counter who took are payment. She was awesome and patient since the bank card people were frustrating.

Mar 04, 2025

Spitzer Ford Hartville responded

Thank you for your time and feedback. We are delighted to hear that Brody was able to offer you exceptional customer service that you are willing to return to our dealership for further assist. We are glad that we earned your business, and we look forward to the next opportunity to serve you again!

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