Richard Castillo

My air bag light was on and didn’t diagnose it ? The service is great but just trying to understand why that was left on ? The service is great but just trying to understand why that was left on ? More

by JCAMPER88 Verified Customer Verified Customer

Report | Print

First off, the dealership was decorated beautifully for the holidays. The waiting areas are large and well-appointed. There’s a self-serve/pay canteen and complimentary water. There are computers available the holidays. The waiting areas are large and well-appointed. There’s a self-serve/pay canteen and complimentary water. There are computers available for use while you wait for your car. Everyone is courteous and helpful! Always! More

by LaDeG Verified Customer Verified Customer

Report | Print

Richard was great took care of all my issues and kept me informed on the progress of my vehicle. Great service Thanks informed on the progress of my vehicle. Great service Thanks More

by DCFLOREN Verified Customer Verified Customer

Report | Print

Rich was very courteous and explained everything to me thoroughly. I appreciate his kind words and good service. thoroughly. I appreciate his kind words and good service. More

by DIDGE7099 Verified Customer Verified Customer

Report | Print

Findlay is a friendly place, nice coffee of coffee, but that's were it ends! Salesman texts me while I'm sitting in the dealership waiting on my 14 recall to be corrected. Truly amazing how lazy a represe that's were it ends! Salesman texts me while I'm sitting in the dealership waiting on my 14 recall to be corrected. Truly amazing how lazy a representative can be! Everything was following the plan, when I was told I needed to leave my 2023 tundra for a month or so for a new recall. My engine, only 15,000 miles on it. Problem is my travel plans have been altered. Driving to Colorado is out and no one at Findlay Toyota could address the problem with me. Now, it's 46 degrees and my 2023 Tundra has locked me out, both keys do not work, and called dealership, talked to a computer 1 hour ago, no response. Oh well? Unbelievable, now I see how John Barr can bring a blue tundra to UNLV coach, when there show room is has red UNLV SUPPORT ALL AROUND? More

Report | Print

good service for my car and i recomend to ather costumer to bringthe car toyota dealer to bringthe car toyota dealer More

by RUEL981 Verified Customer Verified Customer

Report | Print

Richard is amazing employee. He explained well what to be taken care of our car. Keep it up Richard. See you next year for the next maintenance of the car of our kids. He explained well what to be taken care of our car. Keep it up Richard. See you next year for the next maintenance of the car of our kids. More

Report | Print

fixed the issue with no problems, always professional interactions. Friendly service and sales did not constantly bug me interactions. Friendly service and sales did not constantly bug me More

by SWARTY40 Verified Customer Verified Customer

Report | Print

Word’s cannot express the happiness I have always gotten when I work with Tommy! when I work with Tommy! More

Report | Print

I only take my Scion FR-S to this dealership. I am confident my car will be taken care of and my service tech Richard Castillo is very helpful. We review the service recommendations so I can budg I am confident my car will be taken care of and my service tech Richard Castillo is very helpful. We review the service recommendations so I can budget to get what is needed done ASAP. More

Report | Print