Richard Lanci
Richard Lanci at BMW of Fort Washington
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Richard Lanci | Page 21

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
213 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

44 yrs, 5 mos

Languages Spoken

English English

5.0

213 Reviews

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213 Reviews of Richard Lanci

June 07, 2022

Dealership Rating
Employee Rating

The service on my BMW was perfect. Very happy. Frank & Troy were great. The staff was extremely helpful and friendly. Highly recommended. Thank You! More

by stevepearlman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2022

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 03, 2022

Dealership Rating
Employee Rating

Brought my X5 into BMW OF FORT WASHINGTON FOR SERVICE. … Boy talk about rolling out the red carpet from the time I pulled up to service greeted by Amie Marshall my service advisors the Service director R More

by mcesarinijr
Recommend Dealer
Yes
Jun 06, 2022

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 13, 2022

Dealership Rating
Employee Rating

Thank you Ben ammar for making my car look like new! ! You guys are the best I highly recommend Bmw of Fort Washington. I’ll call you better not very More

by Clinton Deiley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

May 15, 2022

BMW of Fort Washington responded

Hi Clinton, thank you so much for your feedback! Ben ammar will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 12, 2022

Dealership Rating
Employee Rating

I came in today to switch out of my winter tires. Spring is here and I needed my summer wheels mounted. I’ve been a customer for several years and they never disappoint. Thank you very much Tarek Ben More

by missmoze1125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 15, 2022

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 06, 2022

Dealership Rating
Employee Rating

My experience with BMW of Fort Washington was awesome from the general manager Mike Fastman to the service Manager Richard Lanci and my service advisor Amie Marshall They really take good care of you I w More

by mcesarinijr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2022

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 05, 2022

Dealership Rating
Employee Rating

I have been a customer of this store since 1974. I have purchased and maintained 11 BMW’s and always found that I received the best treatment before and after the sale. I like working with car peopl More

by Gstauffer2816
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2022

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2022

Dealership Rating
Employee Rating

Rich Lancy and Ben Ammar, EXCELLENT SERVICE! Jay Sponseller you do have a great team. Greatly recommend BMW of Fort Washington Service More

by Ujjalamittal
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JP Dunphy, Ben Ammar

Mar 24, 2022

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 15, 2022

Dealership Rating
Employee Rating

Always received excellent, honest, professional, and friendly service and support for 16 years! I wouldn’t go anywhere else! More

by Marc B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 17, 2022

BMW of Fort Washington responded

Hi Marc, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2022

Dealership Rating
Employee Rating

The service department is the BEST! Wouldn’t take my car anywhere else! Everyone is so helpful. More

by Dnoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 07, 2022

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 03, 2022

Dealership Rating
Employee Rating

Ben Ammar and Santo were absolutely incredible. They surpassed every expectation I had. This was by far the best auto car service experience of my life. More

by Joe D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Santo Hannawacker

Feb 05, 2022

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help! Take care!

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