Richard Schmid | Page 3
Service Writer
Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville
4001 Milton Ave
Janesville, WI 53546
202 Reviews
Write a Review202 Reviews of Richard Schmid
October 09, 2023
Very helpful, quick response, strong communication. Appreciate second person in service. Allows for a quicker response Appreciate second person in service. Allows for a quicker response More
Other Employees Tagged: Jericho Verriden
October 07, 2023
A first regular service was accomplished during a walk-in appointment. Oil, filters, tire rotation and inspection were completed in record time and, the truck was washed, too! appointment. Oil, filters, tire rotation and inspection were completed in record time and, the truck was washed, too! More
Other Employees Tagged: Jericho Verriden
October 02, 2023
Service dept took care of diagnosing & replacing bad battery quickly & with very friendly & courteous care. battery quickly & with very friendly & courteous care. More
Other Employees Tagged: Jericho Verriden
October 01, 2023
I had been bring my vehicle here since 2015 but will no longer be bringing my car to this dealership after the visit there. Service has gone down. After multiple visits for the same problem and vehicle qui longer be bringing my car to this dealership after the visit there. Service has gone down. After multiple visits for the same problem and vehicle quit running, vehicle sat at dealership for 3 months awaiting on part that was out of stock and possible discontinued before having vehicle towed to another mechanic and had vehicle looked at. Problem with vehicle was not part that was out of stock, problem with vehicle was another part that is most likely in stock. New mechanic had vehicle up and running in under a week. Also had an oil change done on vehicle and was never informed that brakes pads needed to be changed. New mechanic found vehicle had no brake pads left when inspecting vehicle after receiving vehicle from dealership. If I would not have had to tow vehicle out of dealership due to it not running and had driven it home, I would have had to drive it on an interstate with no front brake pads. I could have killed myself and other innocent people because of this dealerships neglect. Service manager advised me that I should just get a new car More
September 30, 2023
Very thorough, friendly, and convenient service! We had a great experience overall. Got in right away as well. We had a great experience overall. Got in right away as well. More
Other Employees Tagged: Troy Pronschinske, Jericho Verriden
September 26, 2023
Linda ( service writer) was great to work with. I have been happy with every aspect of buying and maintaining my vehicles here. I have been happy with every aspect of buying and maintaining my vehicles here. More
Other Employees Tagged: Jeff Fields, Jericho Verriden, Rocio Medina
September 26, 2023
They said fixed the list we gave them and they didn’t not ever happy with the service department atall ever happy with the service department atall More
Other Employees Tagged: Jericho Verriden
September 21, 2023
Nate,Randy and Richard ALWAYS! go out of their way for us when purchasing or service is needed. Frank bouche would be in real trouble if the 3 ever left the dealership. go out of their way for us when purchasing or service is needed. Frank bouche would be in real trouble if the 3 ever left the dealership. More
Other Employees Tagged: Randy Ludlum, Nathan Diederich
September 14, 2023
The service department is always so good! Treats, drinks and comfy place to sit while you wait. Treats, drinks and comfy place to sit while you wait. More
Other Employees Tagged: Jericho Verriden