Richard Schmid
Richard Schmid at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville
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Richard Schmid | Page 3

Service Writer

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

4001 Milton Ave
Janesville, WI 53546

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4.7
202 Reviews
4.7

202 Reviews

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202 Reviews of Richard Schmid

October 09, 2023

Dealership Rating
Employee Rating

Very helpful, quick response, strong communication. Appreciate second person in service. Allows for a quicker response More

by John winkelmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jericho Verriden

Oct 09, 2023

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

John, Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 07, 2023

Dealership Rating
Employee Rating

A first regular service was accomplished during a walk-in appointment. Oil, filters, tire rotation and inspection were completed in record time and, the truck was washed, too! More

by oldparsonage3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jericho Verriden

Oct 09, 2023

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

October 02, 2023

Dealership Rating
Employee Rating

Service dept took care of diagnosing & replacing bad battery quickly & with very friendly & courteous care. More

by jammarjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jericho Verriden

Oct 03, 2023

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, we look forward to having you as one of our valued customers for many more years to come!

October 01, 2023

Dealership Rating
Employee Rating

I had been bring my vehicle here since 2015 but will no longer be bringing my car to this dealership after the visit there. Service has gone down. After multiple visits for the same problem and vehicle qui More

by Kathylee287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 05, 2023

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please reach out to Richard Schmid, Service Manager, at 608-757-6150 at your earliest convenience.

September 30, 2023

Dealership Rating
Employee Rating

Very thorough, friendly, and convenient service! We had a great experience overall. Got in right away as well. More

by johnreddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2023

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, John, we look forward to having you as one of our valued customers for many more years to come!

September 26, 2023

Dealership Rating
Employee Rating

Linda ( service writer) was great to work with. I have been happy with every aspect of buying and maintaining my vehicles here. More

by DEBORICKMC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Linda met your expectations. Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, we look forward to having you as a valued customer for many years to come!

September 26, 2023

Dealership Rating
Employee Rating

They said fixed the list we gave them and they didn’t not ever happy with the service department atall More

by CHRISPEIN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jericho Verriden

Sep 29, 2023

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Chris, we would appreciate the opportunity to address your concerns. Please contact Richard Schmid, Service Manager 608-757-6150 at your earliest convenience.

September 21, 2023

Dealership Rating
Employee Rating

Nate,Randy and Richard ALWAYS! go out of their way for us when purchasing or service is needed. Frank bouche would be in real trouble if the 3 ever left the dealership. More

by matt3ash29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Randy Ludlum, Nathan Diederich

September 20, 2023

Dealership Rating
Employee Rating

Very friendly staff from salespeople to finance department and service department bought 3 vehicles through them I’ll keep going back More

by LAYINRUBBER69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2023

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 14, 2023

Dealership Rating
Employee Rating

The service department is always so good! Treats, drinks and comfy place to sit while you wait. More

by anormand03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jericho Verriden

Sep 15, 2023

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, we look forward to having you as one of our valued customers for many more years to come!

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