My name is Rick Dellinger, I have been in the automotive business for 41 years. I graduated from York Vo-Tech in 1971. Started as a wheel alignment specialist. Worked for a Nissan dealership for 26 years. Served as a line technician, and achieved Master Technician status with Nissan Motor Co.as well as A.S.E. Certified Master Tech. Moved into Service Advisor and Assistant Service Manager after 8 years as technician. Achieved Master Service Advisor status with Nissan and eventually became Service Manager. I was hired in 2001 as a service advisor by Stetler Dodge and was asked to be Service Manager after approx 11 months serving as advisor. I have been working as a Service Advisor since Giambalvo purchase.