The experience visiting this dealership was a nightmare, They deposited my checked the first day I applied for the vehicle. the salesman then said all I had left to do was purchase the insurance. which I purchased for 274.00. The salesman handed me keys to the car, all to be told they made a mistake. I am livid, I then asked them to return my the money, for which they replied it may take 5- 10 days to complete a refund. I am surprised that a well known and respected business like Stetler Chrysler, would conduct themselves in this manner. why would they, cash a check, have me purchase insurance and give me keys to a car that was not properly processed. no reply was given. Now I am being told that I have to wait 5-10 days for my money to be returned. Do yourself a favor and don't ever go to this dealership. Spread the word as am I.
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