Rick Lerma
Rick Lerma at Access Ford of Corpus Christi
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Rick Lerma | Page 2

Sales Representative

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.9
95 Reviews

BEEN IN THE BUSINESS FOR 40 YEARS. SELLING FORD.& LINCOLN. ROBSTOWN HIGH SCHOOL CLASS OF 74. BBA IN MARKETING GRADUATE TEXAS A & I KINGSVILLE 1981. BORN IN ROBSTOWN, TX. 1956.

Dealership Experience

11 yrs, 7 mos

Industry Experience

46 yrs, 10 mos

Specialties & Trainings

CUSTOMER SATISFACTION, FLEET & RETAIL SALES.

Languages Spoken

English English

Spanish Spanish

Employee Video

4.9

95 Reviews

Write a Review

95 Reviews of Rick Lerma

April 08, 2023

Dealership Rating
Employee Rating

Lace does an excellent job on setting up service appointments and is very polite and friendly. More

by SBOHAC45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2023

Access Ford of Corpus Christi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

March 06, 2023

Dealership Rating
Employee Rating

Had a great experience with the Ford Dealership! And will send anyone who wants a new vehicle or used to Access Ford. More

by Dale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JR Velasco, Nichole Harris

Mar 06, 2023

Access Ford of Corpus Christi responded

Hi Dale, Thank you for the review! We are glad your time with us was a wonderful experience. We hope to see you again down the road.

February 18, 2023

Dealership Rating
Employee Rating

I went in for an oil change and the price was very reasonable I also talked to the service tech about doing a transmission fluid flush and a coolant flush on my next service schedule he answered most More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LACY AND YOUNG MAN WHO CHANGED MY OIL.I DIDN'T GET HIS NAME

Feb 19, 2023

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

February 01, 2023

Dealership Rating
Employee Rating

Great service, quick response. Got in and out. Kept me up to date on service More

by Dixie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was a quick experience! We hope to see you again soon!

January 22, 2023

Dealership Rating
Employee Rating

Rick Lerma did a very good job in arranging the ordering process and kept checking on my truck’s delivery date. He explained to me what to expect when my truck was delivered. This has been the fourth vehicl More

by Bfuhrken
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 22, 2023

Access Ford of Corpus Christi responded

Here at Access Ford Lincoln of Corpus Christi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com

January 12, 2023

Dealership Rating
Employee Rating

Have always provided me great service when I visit dealer great job in providing customer service More

by KALCOUNTRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

Jan 12, 2023

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad you had a great experience with us! We hope to see you again here at Access Ford of Corpus Christi!

November 04, 2022

Dealership Rating
Employee Rating

The guys at Access Ford Lincoln are the best. They pute in the car I wanted and made my lease completely painless. More

by CHRISTOPHER_LINDSEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com

November 02, 2022

Dealership Rating
Employee Rating

Rick Lerma is not only an outstanding salesman, but also a wonderful human being. He has helped me and my family purchase new vehicles for years and is always very professional, friendly, and a pleasure to More

by Rick R
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Golden Gonzales , Kimberly (parts), Shannon (parts/service) both 5 stars

Nov 02, 2022

Access Ford of Corpus Christi responded

Hi Rick, Thank you for the review! We are glad to hear our team was able to provide you with an amazing experience! We hope to see you again here at Access Ford of Corpus Christi!

October 13, 2022

Dealership Rating
Employee Rating

A pleasure doing business with access Ford I would definitely recommend your business to my friends and family More

by NGGARZA2162
Friendliness
Recommend Dealer
Yes
Oct 14, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We look forward to seeing you again soon!

October 06, 2022

Dealership Rating
Employee Rating

Rick Lerma has been a great salesman from day 1. I walked right in looking for a fleet manager and he just stood up and introduced himself to me and said he could help me with what I was looking for More

by JOSE.MARQUEZ0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2022

Access Ford of Corpus Christi responded

Hi Jose, Thank you for the review! We are glad your time with us was great! We hope to see you again here at Access Ford of Corpus Christi!

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