Rick Parbhunath | Page 62

Executive Kia responded

Heather, thanks so much for leaving this awesome review and for being such a loyal customer! We strive to give each customer a hassle-free purchase, and I am glad our team has been able to make you feel comfortable during your multiple purchases with us. It is always a pleasure to hear when our team goes above and beyond during a sale. Congratulations on your new Kia Optima Hybrid! We look forward to your continued business. If you have not already, be sure to connect with us on Facebook and Twitter for exclusive content. Best, John Gogliettino | General Manager | gogliettinoj@executiveag.com

Executive Kia responded

Thanks for leaving this excellent review of our service department! At Executive Kia, we understand how stressful service appointments can be, therefore our staff strives to provide our customers with competent and efficient service at each visit. I am happy to hear that both Jeremy and Rick have been able to demonstrate our commitment to exceptional customer service. We look forward to servicing you in the future! Be sure to connect with us on Facebook and Twitter for exclusive offers and updates. Sincerely, John Gogliettino | General Manager | gogliettinoj@executiveag.com

Executive Kia responded

Thanks for the kind words! At Executive Kia, we strive to create a relaxing environment for each customer at every visit. I am glad to hear our team was so accommodating! We hope to see you at future visits. Be sure to connect with us on Facebook and Twitter, if you have not already. Thanks again for the review and rating, John Gogliettino | General Manager | gogliettinoj@executiveag.com

Executive Kia responded

Jennifer, I am happy to hear that your experience with us was enjoyable! Our service team strives to provide each guest with quick and competent service, and I am glad that Rick and the entire team were able to provide you with this. I hope we can continue to provide you with excellent service! Be sure to connect with us on Facebook and Twitter for exclusive content. Thanks again for the review and rating, John Gogliettino | General Manager | gogliettinoj@executiveag.com

Executive Kia responded

Thanks for this excellent review! I am happy to hear that your experiences with us have been enjoyable. Our number one goal is providing our customers with the best customer service at every visit, and I am glad that both our service and sales teams have been able to provide that to you. We appreciate your continued business and look forward to helping you with your future automotive needs! Be sure to connect with us on Facebook and Twitter. Sincerely, John Gogliettino | General Manager | gogliettinoj@executiveag.com

Executive Kia responded

Thanks so much for taking the time to share your experience with us! I am happy to hear our service team was helpful and informative during your recent visit. Our team prides itself on providing the best service in a timely matter at each and every visit. I am glad to hear that you enjoyed your service! We look forward to seeing you for your future automotive needs! Thanks again for the review and rating, John Gogliettino | General Manager | gogliettinoj@executiveag.com

Executive Kia responded

Thanks so much for taking the time to share your thoughts with us! I am glad to hear that your service visits with us have been prompt and enjoyable. We understand that bringing your car in for service can often be burdensome, so we try our best to provide our customers with a fast and relaxing wait. We look forward to seeing you at future sales or service visits! Thanks again for the review and rating, John Gogliettino | General Manager | gogliettinoj@executiveag.com

Executive Kia responded

We are happy to read that your service visit with us was enjoyable, Nate! We strive to provide our customers with a relaxing and accommodating visit, whether they are purchasing a new vehicle or getting their car serviced. I am glad to hear that you were pleased with our waiting area. We hope to see you again for your future sales or service needs! If you have not already, be sure to connect with us on Facebook and Twitter. Sincerely, John Gogliettino | General Manager | gogliettinoj@executiveag.com

Executive Kia responded

Thank you for your recommendation. We are pleased to hear that Jeremy and Rick maintained our service standards in assisting you. We strive to be timely, thorough, and attentive, and we are glad that your experience was consistent with that effort. We hope to see you again soon, and find us on Facebook and Twitter if you haven't already! Sincerely, John Gogliettino | General Manager | gogliettinoj@executiveag.com

Executive Kia responded

Many thanks for taking the time to provide us your feedback! Rick is a valued member of our team and we are glad that your time spent with him was enjoyable. Come see us again and if you haven't already, follow us on Twitter and Facebook for exclusive content. Best, John Gogliettino | General Manager | gogliettinoj@executiveag.com