Rick Serrano
Rick Serrano at Bredemann Ford in Glenview

Rick Serrano

Sales Consultant

Bredemann Ford in Glenview

2038 Waukegan Road
Glenview, IL 60025

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16 Reviews
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16 Reviews

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16 Reviews of Rick Serrano

May 07, 2019

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Employee Rating

Rick Serrano is the best sales person I dealt with ever! Recently I bought a Ford Transit work van from Bredemann Ford and Rick was the sale guy. I had a great experience, I got what I was promised , in time More

by ChrisHotca99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2019

Bredemann Ford in Glenview responded

Thank you Chris! We hope your Transit is working well for you, and please don't hesitate to call us if we can do anything for you!

January 15, 2019

Dealership Rating
Employee Rating

Professional and patient Rick at Bredemann was the opposite of a traditional car salesman (like found at other dealers). Not pushy or aggressive, calm, good listener, etc. H More

by xybort
Friendliness
Recommend Dealer
Yes
Feb 11, 2019

Bredemann Ford in Glenview responded

Thank you for taking time to post a review for us online! We are so happy to hear we achieved our goal of making the process easy and simple for you!

April 25, 2018

Dealership Rating
Employee Rating

Trustworthy & Reliable Dealer I have the utmost respect for Steve Travnik and the Bredemann Ford team in Glenview. I recommend him to anyone looking for a car. I have now purchas More

by cb888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Dooley, Chris Fanella, Mike Reyes, Steve Travnik

Apr 25, 2018

Bredemann Ford in Glenview responded

Thank you for taking the time to share your experience with us! We are so happy to know you have had many enjoyable visits to the dealership while working with both our sales and service staff!

April 19, 2018

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Employee Rating

Excellant!!! The salesmen were great!!! We'll be looking for another car in the fall and Bredemann will be our first stop.Thank you Danny, Rick. & Steve More

by Randy Silver
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Sakolsky, Steve Travnik

Apr 23, 2018

Bredemann Ford in Glenview responded

Thank you Randy!

February 24, 2018

Dealership Rating
Employee Rating

Go here for the best deal and friendliest service. Have been looking for a specific model and year of an Escape for awhile and found it at here. John Lee immediately reached out to me by email when I r More

by Ircia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Ipjian, John Lee

Feb 26, 2018

Bredemann Ford in Glenview responded

Thank you for taking the time out of your day to share your experience with us online and post this wonderful review! We are so pleased to know our staff provided you with such a pleasant experience. Thank you!!

September 25, 2017

Dealership Rating

Great experience Great service from friendly staff. Mike Reyes was a great help and make the service visit great. Mike took a lot of time to explain what was going to More

by KW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reyes

Sep 26, 2017

Bredemann Ford in Glenview responded

We are so pleased to know Mike was able to assist you during your visit for service and provide you with a positive experience! We are always here if you have any questions or concerns. Thank you for leaving such a wonderful review!

June 21, 2017

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Employee Rating

Always a positive experience We've been customers of the Bredemann dealerships for over 25 years. We've maintained the relationship because of the genuine courtesy and honesty tha More

by CMax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edgar Rodriguez, Steve Settler, Steve Travnik

Jun 21, 2017

Bredemann Ford in Glenview responded

Thank you so much for your kind and loyal business over the years! We are so happy to know you have had many enjoyable experience working with our staff. Congratulations on your new ride! We wish you many miles of happy driving. Thank you!!

March 28, 2017

Dealership Rating
Employee Rating

Great people! Just picked up my 2017 Ford Escape SE from Rick. Absolute outstanding service! Rick was patient and forthright, GSM Steve was outstanding as well. More

by DLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Settler, Steve Travnik

Mar 28, 2017

Bredemann Ford in Glenview responded

Congratulations on your new 2017 Ford Escape! Thank you for your wonderful review and kind words! We look forward to seeing you around the dealership.

May 19, 2015

Dealership Rating

Great car dealership! I recently bought a C-Max Hybrid at Bredemann and worked with Paul Ipjan and later Rick Serrano on the purchase. i liked the fact that they did not p More

by kerryquilts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Ipjian

May 19, 2015

Bredemann Ford in Glenview responded

Congratulations on your new C-Max Hybrid! We thank you for taking the time to post this review. We are so glad both Paul and Ric were very helpful and could make your shopping experience at Bredemann enjoyable and positive. If you have any questions, please give us a call!

August 29, 2014

Dealership Rating

Great place, honest people, no rushing. For the very first time in my life I bought a car with peace of mind. There was absolutely no rushing, in the buying process, and although I had a har More

by Hans1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chester Gilbert

Aug 29, 2014

Bredemann Ford in Glenview responded

Thank you for posting this kind review. Congratulations on your new vehicle! We are so happy to hear you had a pleasant experience while shopping for a car at our dealership. Please call us if you have any questions or concerns, we are always happy to help!

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