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Rick Torres
Rick Torres at Lexus Carlsbad

Rick Torres

Service Director

Lexus Carlsbad

5444 Paseo Del Norte
Carlsbad, CA 92008

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4 Reviews
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4 Reviews

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4 Reviews of Rick Torres

January 17, 2023

Dealership Rating
Employee Rating

I Have A Very BIG Complaint About This LEXUS Dealership! My Service Experience Was So Perfect. Thats My Complaint Because I Have ZERO, Nothing To Complain About :) I Want To Thank Rick Torres, Service More

by Lexusbefriends
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Smith, Randy DelPrado, Gary Kiner, John Castillo, Ashley Dorschel, Chris Dressler, Kim Porter, Lesley Bermingham, Robert Averill , Steven Loaner Desk Team Member & Bernardo Dewes

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May 13, 2022

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Employee Rating

Very accommodating, professional, punctual, and organized . Everything was done quickly and getting a loaner car while I had my car in service helped me very much, feeling very blessed to be taken More

by Kayhaneh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariangela Corte , Jorge Buenrostro , Bernardo Dewes

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May 19, 2022

Lexus Carlsbad responded

Hello Kayhaneh, Thank you kindly for taking the time and sending us your feedback, we sincerely appreciate you doing business with us and we hope to be able to serve you in the future as well. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 20, 2022

Dealership Rating
Employee Rating

The people are very friendly curtious to their customers I would recommend to others the service they provide to their customers More

by ZANEMINER40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Castillo, Abigail Bishop, Chris Dressler, Kim Porter, Lesley Bermingham, Celeste Strametz, Stephanie Lopez, Greg Sugii, Daniel Ortega

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May 24, 2022

Lexus Carlsbad responded

Hello ZANEMINER40, Thank you for taking the time and giving us 5 stars and we sincerely appreciate you and look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager wecare@lexusescondido.com

February 23, 2022

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Employee Rating

Great service, really exceptional service. Glad to have a dealership that takes care of the customer. More

by tacoma_142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Castillo, Abigail Bishop, Ryan Claudin, Ashley Dorschel, Chris Dressler, Kim Porter, Lesley Bermingham

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