Rick Valnoski at Hamilton Volkswagen

Worked with Rick Valnoski on the phone for my purchase, so when we went to the dealership it was a quick visit to get all paperwork done. Rick was very accomodating and we had a great experience. He came highly recommended to us and I will definitely recommend him to others. Will visit this dealership for future purchases. I came from Staten Insland, NY which is not that close to this dealership, but it was worth it. Thank you for a great experience.

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Having a pleasant experience when purchasing a car is something I believed was make believe -- until I dealt with Rick Valnoski from Hamilton VW.
Rick presented a competitive offer and actually had the exact car in stock with my preferences. Those factors and not being pushy were big pluses for me in driving down 40 miles to Hamilton VW, even though there were 2 other VW dealers with 15 miles from my house.
While at the dealership, my wife, father, and I were welcomed and shown respect during the car negotiations. There was no gray area at all and all questions/concerns were answered.
If I am in the hunt for a VW again, I will be working with Rick again.

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Feb. 2012. Third VW deal in the past three years. Three different dealers, same experience. Not a single complaint. This last deal was a pleasure. No BS, straight up honest good people. I just recently purchased a Nissan pickup truck from a dealer in NJ. My only wish is that VW sold pickup trucks.That deal was the classic bait and switch,a total demoralizing experience.I have dealt with just about every line of cars, VW dealers have been the only car dealers that treated me in a way that I could drive away with a car and feel completely satisfied. Rich V. was not only a good salesman, he is a good person,not a typical car salesman. Hamilton VW 10 stars! Thanks. Oh yeah, and VW stands by their product.

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I had being searching for a 2012 VW GLI for a few weeks and was bounced around from dealership to dealership. Even after attempting to instruct the sales associates at the other dealerships not to contact me unless they have the number I want. I kept getting calls and even "guarantees" that they could meet my "number". They were all full of $%#t when I showed up. Pulling the old "its only 7,8, 10 more month".

I was contacted by Rick from Hamilton VW from an online search that I had requested. He stated that he had a vehicle I might be interested in. I stopped in, he showed me the vehicle, I told him my final price and told him to not to call me unless they can make it work (A total of 15 min). He called me a few hours later and said that they can make the deal work. I went back in, they had already completed the numbers to make the deal and was waiting from my approval. I had a the car that I was searching for without any issues or the sales team attempting to push me into a higher number.

Timeline- 12:00pm met Rick, saw car, gave him my terms.
12:15pm left dealership
2:45pm contacted by Rick, deal made
5:00pm picked up car

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We shopped and researched several cars online and then decided on the Jetta Sportwagon. We then researched further for the dealership that offered the best deal. This process brought us in contact with Hamilton Volkswagon and Mr. Rick Valnoski. We are very pleased with the product and the service. They were professional, courteous and delivered all that we expected. Thank you.

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After a dealer in the same area reneged on a deal, Rick made it work. He stayed in touch throughout finding the make and color, getting it delivered, closing the sale, and going through the functions and electronics at delivery. No BS, just good old fashioned service.

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