Ricky Pena
Ricky Pena at Autohaus on Edens
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Ricky Pena | Page 21

Finance Manager

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

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4.9
221 Reviews

Dealership Experience

12 yrs, 3 mos

Industry Experience

16 yrs, 3 mos

Specialties & Trainings

Star Certified

4.9

221 Reviews

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221 Reviews of Ricky Pena

February 26, 2019

Dealership Rating
Employee Rating

My salesman is Ricky Pena!I already recommended him,Great!!! Ricky is great salesman.Very knowledgeable.Vey afficient.I would give high recommendations. Pleasant to work with.Very fast and Professional.Thankful More

by GOLDMANJANE
Recommend Dealer
Yes

Other Employees Tagged: Mary Costello, Mark Hoegler

Mar 01, 2019

Autohaus on Edens responded

Hi Jane, Thank you for the 5-Star review. We are glad to hear that Ricky Pena, Mark Hoegler and Mary Costello took great care of you. It is always great to hear about a positive experience. We appreciate your patronage!

February 22, 2019

Dealership Rating
Employee Rating

The greatest service I have leased 4 cars previously and I can honestly say hands down say this was the best experience! Ricky and Autohaus have a lifetime client. More

by REDAUNT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 25, 2019

Autohaus on Edens responded

Thank you for your loyalty. Thank you for your business. We look forward to serving you for years to come!

February 21, 2019

Dealership Rating
Employee Rating

Efficient and helpful Ricky was very professional, patient and helpful. This was integral to our decision to stay with Mercedes when our lease matured. Ricky was also compe More

by CARRIE.OKELLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 26, 2019

Autohaus on Edens responded

Hi Carrie, Thank you for the 5-Star review. We are glad to hear that Ricky took great care of you. We appreciate your business!

February 14, 2019

Dealership Rating
Employee Rating

Excellent Great dealership. No toaster for bagels in waiting room. Customers welcome environment. Loaners are new models and it make me think of buying E300. More

by JMDRIZIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 25, 2019

Autohaus on Edens responded

Thank you for taking the time to share your experience! We appreciate your feedback and patronage!

February 13, 2019

Dealership Rating
Employee Rating

C300 Mercedes Ricky Pena called me three months before my lease was expiring and he worked w/me on the monthly lease price. I'll go back and lease another car in t More

by NPESAVENTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ricky Pena

Feb 25, 2019

Autohaus on Edens responded

Thank you for taking the time to share your experience! We appreciate your feedback and patronage!

January 31, 2019

Dealership Rating
Employee Rating

Very professional The follow-up was great. Ricky Pena was easy to deal with, helpful and polite. I appreciate the way they work with the customer. Thank you! More

by MKURTOCK
Recommend Dealer
Yes

Other Employees Tagged: Ernie Bonilla, Amanda Youkhana

Feb 06, 2019

Autohaus on Edens responded

Thank you for sharing your experience with Ricky! We are very happy to see that he provided the service that you deserve! Thank you for your patronage.

January 26, 2019

Dealership Rating
Employee Rating

Autohaus review This was our second time dealing with this dealership. Very pleasant and accommodating. Ricky Pena was great! Dealership aims to please. Did deal More

by ROSALIND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hoegler

Jan 28, 2019

Autohaus on Edens responded

Hi Rosalind, Thank you very much for taking time to share your experience! Thank you for your business!

January 23, 2019

Dealership Rating
Employee Rating

Good Service from Autohaus Ricky Pena was very responsive to all my e-mail queries and text messages. He handled the whole transaction in a friendly and professional manner. M More

by JOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 25, 2019

Autohaus on Edens responded

Hi John, We are sorry to hear about your experience. Communication is paramount on our end to make sure that you receive the care you deserve. We are confident that moving forward this will not be an issue. We apologize for any inconvenience and appreciate the feedback. Thank you for your business!

January 16, 2019

Dealership Rating
Employee Rating

Leased renewal Ricky is truly an exceptional guy; very knowledgeable, respectful and professional. This is my second time that I have gone back to him as my lease wa More

by ZAHIDRANDHAWA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 17, 2019

Autohaus on Edens responded

Hi Zahid, Thank you very much for taking the time to share your experience with Rick. It is always great to hear about someone who enjoys working with our staff! We thank you for your patronage!

January 01, 2019

Dealership Rating
Employee Rating

Great Service from Ernie! Erinie at Autohaus Edens is a true professional. Very attentive and especially with details in explaining anything which is asked. He follows throug More

by BELLATANGO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Oleg Shmuylovskiy , Joshua Weil

Jan 03, 2019

Autohaus on Edens responded

Thank you very much for sharing your experience with Ernie. It is nice to hear when an employee gives the client the experience that they deserve! Thank you for your business, we hope to see you again soon!

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