Dealership Experience
12 yrs, 3 mos
Industry Experience
16 yrs, 3 mos
Specialties & Trainings
Star Certified
221 Reviews
Write a Review221 Reviews of Ricky Pena
February 26, 2019
My salesman is Ricky Pena!I already recommended him,Great!!! Ricky is great salesman.Very knowledgeable.Vey afficient.I would give high recommendations. Pleasant to work with.Very fast and Professional.Thankful Ricky is great salesman.Very knowledgeable.Vey afficient.I would give high recommendations. Pleasant to work with.Very fast and Professional.Thankful that I met him. More
Other Employees Tagged: Mary Costello, Mark Hoegler
February 22, 2019
The greatest service I have leased 4 cars previously and I can honestly say hands down say this was the best experience! Ricky and Autohaus have a lifetime client. I have leased 4 cars previously and I can honestly say hands down say this was the best experience! Ricky and Autohaus have a lifetime client. More
February 21, 2019
Efficient and helpful Ricky was very professional, patient and helpful. This was integral to our decision to stay with Mercedes when our lease matured. Ricky was also compe Ricky was very professional, patient and helpful. This was integral to our decision to stay with Mercedes when our lease matured. Ricky was also competitive on price. More
February 14, 2019
Excellent Great dealership. No toaster for bagels in waiting room. Customers welcome environment. Loaners are new models and it make me think of buying E300. Great dealership. No toaster for bagels in waiting room. Customers welcome environment. Loaners are new models and it make me think of buying E300. Thank you More
February 13, 2019
C300 Mercedes Ricky Pena called me three months before my lease was expiring and he worked w/me on the monthly lease price. I'll go back and lease another car in t Ricky Pena called me three months before my lease was expiring and he worked w/me on the monthly lease price. I'll go back and lease another car in three years. Amanda was also very helpful in going over the new options on the car. Thank you! More
Other Employees Tagged: Ricky Pena
January 31, 2019
Very professional The follow-up was great. Ricky Pena was easy to deal with, helpful and polite. I appreciate the way they work with the customer. Thank you! The follow-up was great. Ricky Pena was easy to deal with, helpful and polite. I appreciate the way they work with the customer. Thank you! More
Other Employees Tagged: Ernie Bonilla, Amanda Youkhana
January 26, 2019
Autohaus review This was our second time dealing with this dealership. Very pleasant and accommodating. Ricky Pena was great! Dealership aims to please. Did deal This was our second time dealing with this dealership. Very pleasant and accommodating. Ricky Pena was great! Dealership aims to please. Did deal very quickly. More
Other Employees Tagged: Mark Hoegler
January 23, 2019
Good Service from Autohaus Ricky Pena was very responsive to all my e-mail queries and text messages. He handled the whole transaction in a friendly and professional manner. M Ricky Pena was very responsive to all my e-mail queries and text messages. He handled the whole transaction in a friendly and professional manner. My only suggestion would be to improve communications between salesperson and managers. My truck got “buried” Friday in the basement because Ricky was out of the office when someone decided to move all the new cars into the basement ahead of the snow storm, even though Ricky knew I was coming to get the truck on Saturday. And others should have known so my truck would have been accessible Saturday morning without emptying the whole darn basement. Afterall, it could have been a more prized Mercedes customer who would have been stuck wihtout their new car over the weekend. 😀 More
January 16, 2019
Leased renewal Ricky is truly an exceptional guy; very knowledgeable, respectful and professional. This is my second time that I have gone back to him as my lease wa Ricky is truly an exceptional guy; very knowledgeable, respectful and professional. This is my second time that I have gone back to him as my lease was coming up for renewal. I have been very impressed and satisfied with my experience of dealing with him and everyone else in sales at Autohaus. Thanks More
January 01, 2019
Great Service from Ernie! Erinie at Autohaus Edens is a true professional. Very attentive and especially with details in explaining anything which is asked. He follows throug Erinie at Autohaus Edens is a true professional. Very attentive and especially with details in explaining anything which is asked. He follows through and willing to go the extra mile by working with the best possible solution when needed. More
Other Employees Tagged: Oleg Shmuylovskiy , Joshua Weil