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Riki Rosales
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Riki Rosales
Experience Guide
EchoPark Automotive Phoenix (Avondale)
10555 Papago Fwy
Avondale, AZ 85323
53 Reviews
Hello Future Guests, my name is Riki Rosales and I work in Sales for Echo Park car dealership. The last ten years I worked in the medical field, but I was ready for a change. I am sure my two teenage sons were thinking ‘what is mom thinking?’ when I decided to venture into the car world. I started with Echo Park 2 years ago. Originally I was hired to work in Post Sales dept. I quickly saw who Echo Park was and what they were about and I fell in love! My co-workers are beyond amazing, and I discovered I had a natural skill working with our guests. After a few months I was asked to go into sales, I agreed but was very nervous. I had never sold anything in my life! But after working closely with the sales team I realized it truly is about making the guest experience as enjoyable as possible. I knew I would do well! I love working with people and seeing the smile on their faces as they drive away, reminds me why I do this job!
Read moreDealership Experience
3 yrs, 4 mos
Industry Experience
3 yrs, 4 mos
Languages Spoken
English
53 Reviews
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53 Reviews of Riki Rosales
February 26, 2024
They helped me get into the vehicle I wanted after another dealership did me dirty trying to sell a vehicle that didn’t even run another dealership did me dirty trying to sell a vehicle that didn’t even run More
by Xbanta.matthew
Other Employees Tagged: James Delano
Helpful 
April 30, 2023
My sales person was amazing, but the overall experience was a little disappointing. I bought a 30 thousand dollar used truck and was unhappy with the cleanliness of the vehicle. I was told that they would was a little disappointing. I bought a 30 thousand dollar used truck and was unhappy with the cleanliness of the vehicle. I was told that they would detail it. I waited to take delivery of the vehicle till the next day. I was told that my truck was being detailed. When I picked it up the next day. The truck was even worse then the last time I saw it. I showed the manager and was told that He was very sorry. The management was very disappointed in their service department and made it very clear that they were working on replacing the staff they had on. That's all great and everything but I was a casualty in the mix. I still have issues with the car but I'm working on them privately. There are a lot of dealerships and there and no excuse for poor customer service. Buy at your own risk. More
by Gmaneddy
Other Employees Tagged: James Delano
April 29, 2023
Great first car buying experience with Adad. He made the process seamless and transparent! Definitely would come back again. He made the process seamless and transparent! Definitely would come back again. More
by Hanna Baker
Other Employees Tagged: Arnold Ochoa, Delvonsha Wright, Alisha Thiel, Damian LaVoie, Caleb Pina, Vincent Lombardi, Elizabeth Garcia, Adad Khnanisho, Andy Berrios
April 28, 2023
***Edited— Bea reached out to me on this review immediately addressing and fixing the two issues I had. I guess I was using the general phone numbers for Echopark instead of the direct line. I appr immediately addressing and fixing the two issues I had. I guess I was using the general phone numbers for Echopark instead of the direct line. I appreciate her quick response and all their help. Riki was awesome too! :) More
by KBee
Other Employees Tagged: Beatrice Mitchell
April 12, 2023
F8nding a great car was easy! Super friendly and transparent with financing. This has by far been the easiest auto transaction I've even made! So glad I found them. Super friendly and transparent with financing. This has by far been the easiest auto transaction I've even made! So glad I found them. More
by bb42579
Other Employees Tagged: James Delano, Carlos Buenrrostro, Adad Khnanisho
April 12, 2023
Adad was great to work with. He never made me feel pressured in to my purchase. He made it very comfortable by walking us through every step so we were never left just wondering He never made me feel pressured in to my purchase. He made it very comfortable by walking us through every step so we were never left just wondering whats going on. The whole atmosphere was unlike any other dealership i have been to. Will definitely be back. Highly recomend! More
by eleal553
Other Employees Tagged: James Delano, Carlos Buenrrostro, Adad Khnanisho
July 19, 2022
Arnold was one of the best employees we had dealt with today. I decided to get my son a car and he was extremely helpful, when I asked a question he gave us a very thorough answer he knew exactly what he today. I decided to get my son a car and he was extremely helpful, when I asked a question he gave us a very thorough answer he knew exactly what he was talking about. He under stood my son and what exactly he wanted. My sons anxiety was on top of the roof and he was able to keep him calm to talk to him. I give this place a 5 star rating. The staff was extremely helpful, nice, and made you feel welcomed. More
by b.kozup13
Other Employees Tagged: Arnold Ochoa, Alisha Thiel , John “JB” Bisaillon, Anthony Perez
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