Rob Ellison

The service manager is completely useless. Ignored another dealerships recommendation for the vehicle to drive appropriately and safely. Ignored another dealerships recommendation for the vehicle to drive appropriately and safely. More

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Michael was excellent and helpful. He understands his customers which is invaluable. Looking forward to doing business with him again. He understands his customers which is invaluable. Looking forward to doing business with him again. More

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Michael and Deian were great. Ask for them if you need help!! I sold them my car and left with the used one I wanted :) Ask for them if you need help!! I sold them my car and left with the used one I wanted :) More

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Excellent service team. Great atmosphere and lounge. Very comfortable experience. Professional, courteous, timely, and helpful. I will continue to return for years as I alre Great atmosphere and lounge. Very comfortable experience. Professional, courteous, timely, and helpful. I will continue to return for years as I already have. More

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Exceptional sales/service experience, so we bought the Q3! Based on our exceptional first time experience with Audi Flatirons, and the dedicated time, research, and followup done by Spence Steele our Audi Sale Based on our exceptional first time experience with Audi Flatirons, and the dedicated time, research, and followup done by Spence Steele our Audi Sales Representative, we made the decision to buy a new Q3. We had driven a similar Q3 model as a courtesy vehicle when our former Audi was in for an oil change at this dealership. Rob Ellison who leads the Service Department recommended we try Audi Flatirons for this service and we're definately happy we did! The service was flawless. This opened the door for further conversation about trading in our A4 and before we knew it, Spence and this elite team of professionals went to work and created a sales opportunity we couldn't walk away from. The final sales process went very well. We were done within 2 hours and it was thorough, quick and actually enjoyable for the first time in our car buying history. We are now loyal Audi Flatirons fans and clients for life (thank you Spence)! More

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Terrible service during factory repair Ridiculous service during an airbag replacement. They gave me a loaner due to the service schedule. I drove it home, and in the morning went out to fi Ridiculous service during an airbag replacement. They gave me a loaner due to the service schedule. I drove it home, and in the morning went out to find a crack in the windshield. I was charged $529 for the windshield. HOWEVER, they didn’t reset the alert for my airbag service, they charged my card without my permission, and notified me VIA TEXT. They missed the blown bushings on both control arms too. Ken and Rob were rude and have refused to budge on this. Watch out if you take a loaner!!! More

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No waiting and no hassle I needed to replace the battery in my key and thought it would be easiest just to drop by the dealer. 5 minutes in and out. Done. Easy. That is what I I needed to replace the battery in my key and thought it would be easiest just to drop by the dealer. 5 minutes in and out. Done. Easy. That is what I like. The same when I have had service there. I value quick and friendly help, and that is why I am taking the effort to write a review. Audi Boulder has been consistently fast and friendly. More

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Exceptional Service We followed Rob from another dealership because of his professionalism, knowledge, and honesty. The fact that Boulder Audi also employees a number of We followed Rob from another dealership because of his professionalism, knowledge, and honesty. The fact that Boulder Audi also employees a number of highly experienced technicians is also key to a highly rated review. We actually drive our S8 over 90 mins each way and pass up two closer dealerships. Customer satisfaction is critical to us and Rob delivers time after time. More

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Thanks to Rob Ellison at Audi Boulder! We would like to commend and thank Rob Ellison at Audi Boulder for his outstanding service expertise and management. In the first place, we drove ove We would like to commend and thank Rob Ellison at Audi Boulder for his outstanding service expertise and management. In the first place, we drove over from 5 hours away (Lake City, Colorado) to use Rob and the great mechanics at Audi Boulder because we've used them for years. But we showed up on the wrong day! Rob fit us in anyway and took care of our service needs. We can't say enough how much this meant to us because it saved us what would have been an additional 10 hour round-trip drive to Boulder and back. Rob was just great and we really think you ought to give him a raise! You're lucky to have a man like that working for you! Scott and Rebecca Williams More

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Great Service I always work with Rob and every time the experience is very good. The car is always ready when promised and he communicates with you every step of t I always work with Rob and every time the experience is very good. The car is always ready when promised and he communicates with you every step of the way. Susan is always available to give you a ride back to the office and pick you up when your car is ready. I would highly recommend Rob and the entire staff at Boulder Audi. More

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