Robbie Anderson at Team Hyundai

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robbie Anderson

My Review of Team Hyundai:
We first met Robbie Anderson about 18 months ago when we went into the dealership to take a look at a Hyundai, a car we had had heard positive comments about and had spent some time researching. We had an older Honda Accord at the time and were planning to replace it in the next year or two. Robbie impressed us with his knowledge and his low-key approach. We took his card and when we decided to replace the Accord several weeks ago, we contacted him and went in again to look at new model Hyundai Sonatas. We also decided to look at Toyota Camrys, which we also liked, to make a comparison. We wanted a vehicle with a navigation system and heated front seats and had decided that, among the Sonatas, the Sonata Limited would probably be best suited for us.

Robbie arranged for us to test both the Sonata and Camry. Because there were no Limiteds on the lot at the time, we tested another model and Robbie said he would contact us when a Limited came in, which he expected in a few days. He contacted us several days later when a Limited came in. We tested the Limited and a Camry again and concluded that we liked the Limited more.

Throughout the entire sales process, Robbie was low-key, an approach we prefer, but informative, and listened to what we wanted rather than try to sell us something right away. He understood that we were not in a hurry and were willing to take our time before making a selection. The sales staff and other staff we met during the entire process were cordial and we left with a very positive impression of the dealership. We will have no hesitation recommending the dealership, both for the quality of the vehicles sold as well as the staff.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robbie Anderson, Shane Taylor

My Review of Team Hyundai:
I cannot praise Robby and Shane enough for their assistance with my purchase of the 2012 Accent for my son. They found the vehicle with the color my son wanted, with everything I wanted on the vehicle on a Saturday and my son drove it away from the dealership Monday evening. Robby was most courteous, friendly, understanding and helpful during the entire process, from first personally coming out to meet me outside the dealership to taking my son to the service department to show him where he should take the Accent for care while I was paying for the vehicle with John Booth,the Finance Manager. (John was excellent also). Shane bent over backwards to meet my budget needs and I am extremely satified with the price I paid and Shane's assistance. I would recommend this Hundai Dealership to everyone interested in a new (or used) vehicle. They are Great!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robbie Anderson

My Review of Team Hyundai:
Robbie was great and Easy to work with. He made me feel at ease without all the pressure.Didn,t have the car I wanted in stock, so he located one from another dealer and sent a driver to get it. Enjoyable purchase. An after thought I wish I purchased the limited technical package. My ignorance I gave up more options then I wanted to. To be clear,my own fault. Didn't research it enough. Thank you

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robbie Anderson

My Review of Team Hyundai:
We have a 2 and 3 year old, Robbie made all of us feel at home and made us a part of the Hyundai family. He quickly figured out what we wanted and got it for us! He even stayed late to finished helping us. He was full of information and very helpful, we will definitely be back for all service work and to say hello to Robbie!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robbie Anderson, Brian Rhodes, Shane Taylor

My Review of Team Hyundai:
Everyone was kind, courteous and professional. They have complete knowledge of all the products. Its a no pressure situation. They have a lifetime customer here!!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robbie Anderson

My Review of Team Hyundai:
Robbie Anderson was great, he was nice and worked hard on our deal. It was one of the most easiest times I have ever had buying a car.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robbie Anderson

My Review of Team Hyundai:
I had an excellent experience at the dealership. Robbie Anderson had worked with me for quite sometime and when I came in was very knowledgeable and friendly. He was straight forward with me and explained everything in great detail. I absolutely love my new Sonata and would recommend Team Hyundai in Lexington Park to anyone!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robbie Anderson

My Review of Team Hyundai:
Robbie Anderson was wonderful to work with, none of the usual stereotypical expectations that go along with buying a car. No games, no hidden costs. Team Hyundai offered me a fair price for my trade ($1700 more than the Honda dealership), a great no-haggle internet price, and made the entire experience very enjoyable and quick. Robbie spent a lot of effort helping us find the car we wanted and what rebates we were eligible for. After the sale he took time to walk us around the dealership, and introduced us to the maintenance and service staff, making us feel like we will be well taken care of. I will definitely recommend Robbie and Team Hyundai to our friends.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robbie Anderson

My Review of Team Hyundai:
We heard good things about Hyundai's and the vast improvements they've made over the years but we weren't completely sold on purchasing one. Our last 2 car purchases have been a 2006 Acura TL and a 2009 Acura TL so we wanted something nice but not at a premium. The Acura's sold themselves but we admittedly needed some convincing on whether to purchase a Hyundai. We met Robbie Anderson and he made us feel at ease and comfortable (not aggressive in nature) so we started to look around at the Sonata's he recommended. He seemed to have listened to what we said and directed us to what he felt was the best fit for us because ultimately we purchased exactly what he recommended. We did see some used honda accords but once Robbie explained the differences in buying used and buying new from Hyundai we went back to the Sonata's. He was extremely knowledgeable and detailed when showing us all the features the sonata has. We took the car for a test drive and it performed well. We went back in to talk to #'s but what really convinced us was how genuine Robbie was when he talked about feeling comfortable with his own family driving Hyundai's one day. The cars were already priced right with all the features and warranties so we decided to purchase that night on the spot. Robbie also introduced us to his manager and he asked for our feedback on our experience then thanked us for coming by. I would recommend this place to anyone purchasing a car and I have been telling people how much Hyundai has improved over the years.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robbie Anderson

My Review of Team Hyundai:
No work was performed other than vehicle was detailed upon delivery from another dealership, excellent job. Salesman and Finance department were very helpful and friendly. Has a very simple and pleasant experience and received a very good price on the new vehicle.

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